TeamViewer Premium Support

Get premium support (24×5, 24×7) with a Customer Support Service Level Agreement.

Premium Support

For customers who have a Service Level Agreement (24×5 or 24×7), we guarantee a 99.9% availability and an initial response time depending on severity level. You will receive a dedicated contact within TeamViewer’s support team, with email address, phone number, and a unique PIN for your requests. In accordance with our data protection and privacy policy, we maintain the strictest standards to safeguard your data.

Our Premium Support is known for personalized assistance and ability to quickly resolve even the most complex situations.

To get more information on our Premium Support Service Level Agreement, just contact your account manager or call us:

  • +1 800 638 0253 (Toll free) en

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