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TeamViewer Remote

TeamViewer Tensor

Premium support

Get a dedicated TeamViewer support expert and 24-hour assistance with a service level agreement (SLA).

TeamViewer Frontline

Premium support

Get a dedicated TeamViewer support expert and 24-hour assistance with a service level agreement (SLA).

Support for licensed users only

Customer Portal

  • Change billing address and payment method
  • Update contact information
  • View, download, and pay invoices
  • Manage or update your subscription

Chat with us

  • 星期一至星期五
  • 09:00-17:00
  • Monday-Friday
  • 09:00-17:00

Submit a support request

We will answer your support request as soon as possible.

DEX support

All relevant support information for DEX products (formerly 1E) can be found on the following page: support.1e.com/login

Do you need help choosing a license, placing an order, or do you want to upgrade your existing license?

Please contact sales

Looking for personalized, 24-hour support?

Look no further. Get a dedicated TeamViewer support expert and around-the-clock service with a premium service level agreement (SLA). We’ll also guarantee a maximum response time of one to eight hours, depending on the urgency of your request.

Learn more