TeamViewer Tensor
Przegląd

Feature

Multitenancy

Manage multiple enterprise entities from one dashboard with TeamViewer Tensor

TeamViewer Tensor enables enterprises to securely connect and manage multiple company environments such as subsidiaries, regional entities, or business units through a single centralized dashboard.

With one secure login, administrators can oversee every connected company, configure permissions, and delegate access while maintaining strict data isolation between tenants.

This unified approach streamlines enterprise operations, strengthens governance, and ensures each company profile remains compliant and independently managed within a secure, scalable framework.

Simplify enterprise management with centralized control and strong data isolation.

Discover how TeamViewer Tensor multitenancy helps IT teams manage complex organizational structures while preserving security and compliance across all company environments.

 
 

Feature highlights

  • Connect a parent company with subsidiaries or other organizational profiles through multi-tenancy
  • Set up and manage SSO across all connected company profiles via the multi-tenancy architecture
  • View and configure individual company profiles from a centralized interface
  • Seamlessly switch between company profiles to oversee tenant architecture, roles, and permissions

 
 

Use cases

  • Tenant management: Delegate administration to specific subsidiaries or regions while maintaining overall control and oversight from the parent organization.
  • Data isolation and compliance: Keep data, users, and resources strictly separated between tenants to meet organizational and regulatory requirements.

Key benefits

  • Centralized control

    Manage multiple organizational entities through a unified console and a single login. 

  • Delegated administration

    Empower tenant-specific administrators while maintaining centralized oversight.

  • Flexible data boundaries

    Configure full isolation or controlled sharing of data and policies between tenants.

  • Transparent, scalable infrastructure

    Visibility that supports audit readiness, compliance reporting, and cost control.

Download the data sheet

Frequently asked questions

To create a multitenancy setup, you require a valid TeamViewer Tensor license. In addition, a company profile needs to be in place, so you can optimize TeamViewer Tensor within your central and satellite organizational units.

Adding company profiles is similar to adding existing accounts to user management. Company administrators in the central organization can generate links and share them easily with satellite company administrators to add their organizational units to the central organization.

Company administrators overseeing Tensor usage from within the central organization can access reports in the multitenancy module and view which Tensor licenses are activated within the different company profiles, as well as the total number of full agents and the number of agents currently assigned to satellite units.

Company administrators can go to the multitenancy module and choose ‘Add company’ to generate a link and share it with a satellite company administrator to add their organizational unit to the central organization.

Only company administrators can access multitenancy. In satellite organizations, access to multitenancy is only possible if the subsidiary company profile also uses a Tensor license.

Company administrators overseeing Tensor usage from the central organization can view the entire tenant structure, including the parent company and all connected child tenants. They can instantly see each tenant’s permissions, relationships, and user details for full visibility and control across the enterprise.

Feature spotlights

TeamViewer Tensor enables enterprises to leverage the power of remote connectivity for managing and securing their device infrastructure – in both IT and OT environments.

In addition to indispensable remote access and support features, TeamViewer Tensor offers a set of features that is designed specifically to meet the needs of large organizations with greater security, compliance, and administrative requirements.

Why TeamViewer Tensor

360° security for your enterprise

Tensor is built with enterprise-grade security in mind to give you full control over every incoming and outgoing connection.

Even wider remote device support

Tensor allows remote support across all user scenarios and device types to ensure all your enterprise devices are covered.

Scale as your business expands

As your business grows, Tensor is ready to grow with you. Scale up by providing support from mobile devices to traditional PCs to IoT devices.

Governance and compliance

TeamViewer Tensor provides you with a 360° auditing and logging functionality, so you can track all activity performed on any device. This helps protect you from abusive claims and makes your business more compliant.

Classical IT and extended OT use cases

Companies that have a large digital footprint can leverage TeamViewer Tensor for both their classical IT support needs and emerging OT support for embedded devices.

Simplify and make your support experiences intuitive

Instantly add remote support and remote access capabilities to any enterprise ITSM application with the TeamViewer Integration Suite.

Spotlight

Customer success

  1. Specsavers
  2. RTL Studios
  3. Pihlajalinna
  4. Bühler

Eyewear giant Specsavers leverages TeamViewer for the secure remote support of its 2,300 stores worldwide.

RTL Studios meets the increased demands on production processes with TeamViewer Tensor.

Pihlajalinna Oyj maximizes productivity in healthcare IT support.

Bühler relies on digital support processes with TeamViewer Tensor to support its plants and customers.
Explore more success stories