Destaque do recurso – Relatórios abrangentes
Com o TeamViewer™, você pode manter o acompanhamento de todos os movimentos que a sua equipe fez. Aponte qual membro de equipe está executando diferentes tipos de suporte, quanto tempo leva para cada um deles concluir uma tarefa, e quando as tarefas foram concluídas.
Os recursos de relatórios integrados do TeamViewer podem ajudá-lo com cobrança precisa além de monitoramento de desempenho.
Detalhes dos recursos e produtos suportados
Recursos de relatórios e casos de uso
Use relatórios para criar uma estrutura de cobrança precisa, monitore o desempenho do funcionário, acompanhe conexões de entrada e saída, e muito mais. Com um registro abrangente das ações em suas contas, você poderá gerenciar sua equipe com facilidade.
Não esqueça de tirar vantagem de comentários em sessões além dos formulários de feedback de cliente. Esses recursos podem realmente ajudar você a entender as necessidades de seus clientes.
Apresentado nesses produtos e soluções
Galeria de recursos
Smartlaunch
TeamViewer stands out because our staff love using it. We haven’t found any other remote administration software that comes close. It’s able to adapt to a lot of different technical support issues, which keeps our customers happy.
TeamViewer stands out because our staff love using it. We haven’t found any other remote administration software that comes close. It’s able to adapt to a lot of different technical support issues, which keeps our customers happy.
Mark Ziarko
CEO
ZDNet
I’ve used TeamViewer to remotely control other people’s PCs for a long time. It’s the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it’s worth asking me to fix their technical problems.
I’ve used TeamViewer to remotely control other people’s PCs for a long time. It’s the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it’s worth asking me to fix their technical problems.
Sandra Vogel
GE Oil & Gas
TeamViewer has been such a game changer for our business. Thanks to TeamViewer, we can now launch remote sessions into customers’ systems, thereby reducing field visits and cutting down cost remarkably. I now feel like a hero.
TeamViewer has been such a game changer for our business. Thanks to TeamViewer, we can now launch remote sessions into customers’ systems, thereby reducing field visits and cutting down cost remarkably. I now feel like a hero.
Tennyson James
Regional Tech Support Manager
Android Police
TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more.
TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more.
Corbin Davenport
PCMag
TeamViewer combines remote access and shared meeting features in a single secure app, and it hides most of its complexity under an elegant interface. It’s our top pick for remote access software for enterprise and corporate use.
TeamViewer combines remote access and shared meeting features in a single secure app, and it hides most of its complexity under an elegant interface. It’s our top pick for remote access software for enterprise and corporate use.
Edward Mendelson
Contributing Editor
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