TeamViewer FastForward 2026

The digital event for IT experts is back. From endless tickets to faster fixes.

Live virtual event | Oct 14, 2026

Virtual event | October 14 | Three sessions available

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Save your spot

From endless tickets to faster fixes

Think of that one issue your team keeps having to fix. What if you could make this the last time you fixed it? At FastForward, we’ll show you how.

About FastForward

Every IT team has that one issue that never seems to go away. Whether that’s a VPN issue or a faulty patch: it gets fixed, then another ticket appears, and before long, your team is caught in an the same cycle again. Time that could be spent improving IT is spent keeping it running.

FastForward is TeamViewer's virtual event for IT professionals who want to break that cycle. In under two hours, you’ll learn how AI and automation are helping IT teams stop repetitive work, respond faster to issues, and free up time for the projects that matter most.

Save your spot

Spend less time fixing and more time improving

The best IT teams don't just resolve issues quickly. They find ways to stop them from coming back, use AI without compromising security, and create more time for work that moves the business forward. FastForward is built to help you do the same.

You’ll walk away knowing how to:

  • Stop fixing the same issue twice

    Some tickets never seem to disappear. Learn how to turn a successful fix into an automated workflow, so you never have to deal with recurring issues again.

  • Resolve issues faster

    When users can’t work, every minute counts. See how you can use AI to diagnose problems, apply fixes at scale, and verify the outcome.

  • Put AI to work with confidence

    Adopting AI shouldn't mean giving up control. Explore how to automate diagnosis and remediation while securing company data and keeping your team in control.

  • Get more from your tech stack

    Better IT doesn’t mean more tools. Discover how to cut manual work, improve visibility, and show your team’s impact with the tech stack you already have.

What you’ll take back to your team

At FastForward, you’ll gain a clearer understanding of how to reduce repeat tickets, where AI can make a difference, and what high-performing IT teams are doing differently. Plus, an early look at the latest innovations coming to TeamViewer.

You’ll leave with practical next steps to:

Save over 10 hours of repetitive work per month

Reduce mean time to resolution (MTTR) by 50%

Achieve up to 7x fewer disruptions
 

What you can expect from FastForward

  • Getting productive quicker with TeamViewer
  • Getting more value from your current tech stack
  • Reducing manual work and recurring issues
  • Scaling your operations as your business grows

Meet the speakers

Andrew Hewitt

Vice President of Strategic Technology at TeamViewer

 

As a former Forrester analyst, Andrew has spent over a decade following market trends and consulting IT leaders. At FastForward, he’ll explore the biggest pressures IT teams are facing today and why many leaders are starting to simplify their support workflows and address issues before they turn into tickets.

Sebastian Schrötel

Senior Vice President of Product Management at TeamViewer

 

Sebastian has 17 years of experience as a tech leader in the software industry and is heading up TeamViewer’s latest AI and automation capabilities. He’ll give you an exclusive look at some of our latest innovations and how they can help you move from repeatedly fixing the same issues to resolving them for good.

Toto Wolff

Team Principal and CEO at the Mercedes-AMG PETRONAS F1 Team

Toto leads one of the world’s most successful Formula 1 teams. He’ll join us at FastForward to share how he helps his team perform well under pressure. From building trust and learning from setbacks to making split-second decisions, you’ll get practical advice that you can take back to your team.

Dr. Alexandre Netto

Co-founder and Vice President at Protecting Brains & Saving Futures (PBSF)

Alexandre is a pediatrician, neonatologist, and healthcare innovator dedicated to advancing neonatal care through technology. At FastForward, he’ll discuss how PBSF went from remotely fixing issues to delivering seamless IT connectivity with TeamViewer. You'll learn how this helped the organization increase efficiency, gain better oversight of critical devices, and maximize the value of its existing tools.

Stay tuned! More speakers coming soon.

Ready to fast-forward to more proactive IT?

Save your spot now.

One event. Three sessions. Choose the time that works for you and join us for the same FastForward experience, wherever you are.

Choose your preferred session during sign-up:

  • Session 1

    • 9:30 am Mumbai
    • 1:00 pm Tokyo
    • 3:00 pm Sydney

  • Session 2

    • 9:00 am London
    • 10:00 am Berlin
    • 5:00 pm Tokyo

  • Session 3

    • 1:00 pm New York
    • 2:00 pm São Paulo
    • 6:00 pm London
Register now

Got questions? We have answers.

FastForward is open to all IT professionals, no matter your industry, company size, and if you’re a TeamViewer customer. However, it’s primarily built for IT teams at smaller and mid-size organizations who want to simplify their support workflows and get ahead of recurring tickets.

Choose the time that works best for your schedule. All three sessions feature the same content, speakers, and experience.

Yes. An on-demand recording will be available after the event. However, for the best experience, join us live.

Register for your preferred session, and we'll send you a confirmation email. A few weeks later, you'll receive more information so you can easily join on the day.

Yes. Your confirmation email includes the details you'll need to update your registration if your plans change.

Yes. FastForward is free to attend.

You'll receive a confirmation email straight away. As the event gets closer, we'll send speaker announcements, agenda updates, and everything you need to join.