Expand and grow your manufacturing capabilities with quality assurance and full IT support

Manufacturing teams need more than generic remote access

Manufacturing runs on tight margins, complex environments, and little room for disruption. IT needs control, visibility, and security. Operational technology (OT) needs uptime, continuity, and fast support. And frontline teams? They need clear, practical tools to help them do the job right.

That's why manufacturers need an approach that goes beyond one isolated use case. TeamViewer helps connect secure remote operations with better frontline execution, so teams can support systems, guide work, and keep production moving.

Secure remote operations across IT and OT

Remote access in manufacturing involves protecting critical systems while giving internal teams and external partners the access they need to solve problems fast.

With TeamViewer Tensor for operational technology, manufacturers can standardize remote access across plants, sites, and systems without adding unnecessary friction. IT teams get stronger governance, while OT teams get secure support that respects the realities of live production environments.

What this means:

Control access with Conditional Access, single sign-on (SSO), and two-factor authentication (2FA).
Support sensitive and legacy environments, including systems that don’t allow third-party software installation.
Maintain full visibility with audit trails, session logs, and centralized oversight.
Give vendors secure, time-bound access without relying on unmanaged workflows.

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Support the manufacturing use cases that matter most

Secure vendor access

Give OEMs, contractors, and service partners the access they need without exposing more of your environment than necessary.

Remote OT troubleshooting

Connect to HMIs, PLCs, and other industrial systems to diagnose issues faster, reduce travel, and cut time to resolution.

Centralized multi-site support

Standardize remote operations across plants and regions while keeping local teams productive.

Auditability and compliance

Monitor who accessed what, when, and how with reporting that supports internal governance and regulatory requirements, including NIS2.

Guided frontline work

Help workers complete critical tasks with more consistency, clarity, and speed across production, warehousing, and service workflows.

Keep production moving without compromising security

Manufacturing teams shouldn't have to choose between strong security and fast support. TeamViewer helps you reduce operational risk while still giving teams the speed and access they need to respond to issues quickly.

Whether you're troubleshooting an issue on the shop floor, supporting multiple plants, or managing third-party access, you can apply consistent controls without impacting uptime.

What this means:

Stronger control over remote activity
Faster support across distributed sites
Better visibility into vendor access
Easier auditability and compliance reporting

Программное обеспечение для обычных пользователей и компаний, отмеченное множеством наград

One manufacturing story, two complementary strengths

TeamViewer Tensor
TeamViewer Frontline

TeamViewer Tensor for secure remote operations

TeamViewer Tensor helps manufacturers secure and scale remote access across IT and production environments. It gives teams the control, oversight, and reliability they need to support critical systems without slowing production.

Tensor highlights:

Granular access control
Secure authentication and centralized policy enforcement
Agentless access for industrial and IT systems
Audit and event logs for visibility and accountability
Support for mixed IT and OT environments

TeamViewer Frontline for connected work on the shop floor

Built for last-mile connectivity including frontline teams, TeamViewer Frontline helps manufacturers improve how work gets done closer to the point of production. It supports guided workflows that help teams work with more consistency, fewer errors, and better visibility.

Frontline highlights:

Standardizes guidance, reduces errors, and makes expert knowledge universally available.
Connects workers with experts in real time to resolve issues faster and avoid downtime.
Eliminates silos with prebuilt connectors linking enterprise systems, data, and frontline workers.
Drive up to 40% faster processes, 100% accuracy, and 70% shorter training time.
Automatically records process data and logs activity for greater operational visibility, compliance, and audit readiness.

What manufacturers gain with TeamViewer

For IT leaders

Gain stronger control over remote access, third-party activity, and security policy across distributed environments.
For OT and plant teams

Resolve issues faster, support live systems more securely, and reduce delays caused by disconnected tools.
For frontline operations

Guide work more clearly, improve execution quality, and keep production moving with fewer process gaps.