Managing device drivers | TeamViewer DEX

Challenges

IT doesn’t have visibility into installed drivers or outdated drivers
Troubleshooting and updating is time consuming and affects the end user’s productivity

Resolving with TeamViewer DEX

Investigate to determine installed drivers
See which drivers are working, which are unsigned, and which need updates
Update drivers or BIOS as needed

Benefits

Better device driver management
Fewer tickets caused by driver issues
Fix driver issues without disrupting end users

Discover more DEX use cases

Measuring business impact and DEX maturity

Quantify ROI in time and cost savings from reduced ticket volume.
Gathering user sentiment data

Deploy custom, targeted surveys to specific groups or personas through the One Platform to gather actionable feedback that drives better decision-making.
Proactively troubleshoot Microsoft Teams issues

Resolve Teams issues like crashes and audio problems by clearing caches, restarting audio services, and collecting real-time call data.

Take the next step

Discover how TeamViewer DEX improves productivity and lowers costs.

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