Managing device drivers | TeamViewer DEX

Challenges

IT doesn’t have visibility into installed drivers or outdated drivers
Troubleshooting and updating is time consuming and affects the end user’s productivity

Resolving with TeamViewer DEX

Investigate to determine installed drivers
See which drivers are working, which are unsigned, and which need updates
Update drivers or BIOS as needed

Benefits

Better device driver management
Fewer tickets caused by driver issues
Fix driver issues without disrupting end users

Discover more DEX use cases

Secure remote control: 1E and TeamViewer

Context-rich, policy-first remote troubleshooting—straight from ServiceNow.
Persona-based, data-driven device refresh

Customize resource demands by persona, ensure devices are properly sized, and use real-time data to make informed device decisions.
Maintaining machine reboot compliance

Monitor devices for reboot needs, automate reboots, and prompt users to prevent performance issues and patch errors.

Take the next step

Discover how TeamViewer DEX improves productivity and lowers costs.

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