Managing device drivers | TeamViewer DEX

Challenges

IT doesn’t have visibility into installed drivers or outdated drivers
Troubleshooting and updating is time consuming and affects the end user’s productivity

Resolving with TeamViewer DEX

Investigate to determine installed drivers
See which drivers are working, which are unsigned, and which need updates
Update drivers or BIOS as needed

Benefits

Better device driver management
Fewer tickets caused by driver issues
Fix driver issues without disrupting end users

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Resolve Teams issues like crashes and audio problems by clearing caches, restarting audio services, and collecting real-time call data.
Secure remote control: 1E and TeamViewer

Context-rich, policy-first remote troubleshooting—straight from ServiceNow.

Take the next step

Discover how TeamViewer DEX improves productivity and lowers costs.

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