Managing device drivers | TeamViewer DEX

Challenges

IT doesn’t have visibility into installed drivers or outdated drivers
Troubleshooting and updating is time consuming and affects the end user’s productivity

Resolving with TeamViewer DEX

Investigate to determine installed drivers
See which drivers are working, which are unsigned, and which need updates
Update drivers or BIOS as needed

Benefits

Better device driver management
Fewer tickets caused by driver issues
Fix driver issues without disrupting end users

Discover more DEX use cases

Finding dynamic information in real time

Find dynamically named files, parse them to locate novel issues, and maintain DEX quality after introducing new products.
Managing device drivers

Easily investigate installed drivers, check for unsigned or outdated ones, and update drivers or BIOS as needed to ensure optimal device performance.
Proactively troubleshoot Microsoft Teams issues

Resolve Teams issues like crashes and audio problems by clearing caches, restarting audio services, and collecting real-time call data.

Take the next step

Discover how TeamViewer DEX improves productivity and lowers costs.

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