Tensor Access allows you to connect to one remote working station from any device on which you sign in with your TeamViewer account. This feature is ideal for users who need secure and flexible access to a dedicated remote device.

This article applies to Tensor Access license holders.

How to activate Tensor Access

To activate Tensor Access, please follow the instructions below:

  1. Open the activation e-mail and click the Activate button.
  2. Sign in with your TeamViewer account.
  3. Click the Activate button.
  4. Click Get started.

You have successfully activated your Tensor Access license on your TeamViewer account. 

How to set up remote access on your remote device

This section explains how to configure the device you want to connect to.

Note: This setup must be done on the remote device — the one you will connect to, not from.

To set up remote access on your remote device, please follow the instructions below:

  1. On the remote device, download and install the latest version of TeamViewer from our website.
  2. Open TeamViewer and sign in with the same TeamViewer account that has the Tensor Access license.
  3. In the TeamViewer interface, go to Remote Access and click Add device.
  4. Select Set up remote access on this device and click Continue.
  5. Give your device a name and click Add this device.

You can now connect to this device from any device on which you sign in with your TeamViewer account via the Remote Access menu by clicking Connect.