Secure remote control: 1E and TeamViewer | TeamViewer DEX

Challenges

Limited visibility into user issues
Slower time to resolution
Increased ticket escalations

Resolving with TeamViewer DEX

Contextual launch from Device Pillar of ServiceNow incident
Secure, policy-based access controls
Audit-ready session logging

Benefits

Faster, context-rich troubleshooting
Seamless workflow for technicians
Improved security and access governance

Discover more DEX use cases

Clearing disk drive space

Automatically clear a device's disk drive to free up space for important files and patches, while preventing performance issues caused by low disk space.
Increasing patch compliance

Streamline patch management with patch status visibility, priority scoring, and direct patching capabilities.
Finding dynamic information in real time

Find dynamically named files, parse them to locate novel issues, and maintain DEX quality after introducing new products.

Take the next step

Discover how TeamViewer DEX improves productivity and lowers costs.

Schedule a demo