TeamViewer

Why you don’t need a TeamViewer alternative

With over 30,000 new downloads every hour, there’s no doubt that TeamViewer is the world’s #1 connectivity tool. Its innovative solutions have helped countless individuals and businesses, both large and small, to connect, manage and interact easily, securely, and reliably.

Privacy Policy

2.0+ Billion

Connected Devices

40+ Million

Sessions Daily

> 500,00

Satisfied Customers

> 200 Million

Active Users

Ease of Use

TeamViewer’s broad range of features, coupled with its high level of security set the industry standard and make it hard to beat. Alternatives to TeamViewer, though there are many, simply do not measure up. TeamViewer remains the most user-friendly, secure, and flexible option on the market.

Many TeamViewer alternatives claim to offer solutions that will help your business provide effective and efficient remote customer support, but fall short because they only have one end of the interaction in mind and are designed for one use case (e.g. receiving 3rd party IT support) . Most remote support solutions on the market are built for IT technicians, not for those receiving support, making it frequently a frustrating and confusing process for customers. TeamViewer’s elegant and intuitive interface, on the other hand, is simple and easy to use, meaning your customers will be just as happy as those assisting them.

 

For the more tech-savvy, the substance behind the User Interface does not disappoint. TeamViewer includes extensive customisable features, as well as functions to automate repetitive tasks, allowing IT specialists and company administrators to manage and update their systems effectively so they can work more productively. This leaves them with more time to address more complicated issues, increasing satisfaction among employees, as well as customers looking for support.

Technical Performance

teamviewer alternative device coverage

Since we are biased towards our own products, we engaged Qualitest to comprehensively and methodically evaluate TeamViewer 14 against competitors’ products with real-world measurements. Qualitest has been named #1 among 15 Quality Assurance and Software Testing Services Companies in 2019 and is named a Visionary in the Gartner Magic Quadrant for Application Testing Services.

Based on this reputable source, we can claim:

  • Best-in-class image quality performance covering the sum of all consolidated tests. Image quality consists of screen latency, colour grade, greyscale and image resolution
  • Best-in-class device coverage, significantly wider coverage than other competitors in this evaluation (i.e. 6x more Android & IoT device manufactures covered than competitor LogMeIn, 20x more Android & IoT device manufacturers covered than BeyondTrust)
  • Quickest in File Transfer
    • TeamViewer was able to transfer more Mega-Bytes of data per second (MBps) than any of the other applications under test.
    • All other applications (except Dropbox) took more than twice the time that TeamViewer did in transferring the entire sample file point-to-point.
    • TeamViewer was also the fastest in transferring a larger compressible file; showing it has an efficient compression algorithm as opposed to its competitors, some of which did not offer any compression.
    • TeamViewer was also able to distinguish between file types and utilises the necessary amount of Network Bandwidth to transfer the file efficiently in the shortest time possible.
  • Best-in-class ease-of-use – Whilst ease-of-use is highly subjective and heavily depends on the use case, TeamViewer has measurable user experience advantages starting with the fastest time-to-connect (amongst set 1 competitor and for the most prominent connection type: Windows-to-Windows connections across internet connections, WAN) but also includes the highest average image quality score and the fastest file transfer rates.

Security you can trust

representation of secure software

While free alternatives to TeamViewer may sound like a good deal, their security measures often don’t compare. TeamViewer is ISO 27001 certified and completely HIPAA and SOC2 compliant, making it a leader in terms of how it handles your sensitive data and that of your customers. A strong network of security features – including two-factor authentication, forced password resets, master whitelists, and AES 256-bit end to end encryption – this means that TeamViewer, nor any other source, can understand what content is shared over the connection. This creates a top-notch defence force against potential threats. TeamViewer remains the top choice when it comes to providing you and your customers with peace of mind.

Flexibility

TeamViewer’s global leadership in remote access means it is better suited than free TeamViewer alternatives to provide solutions that are flexible.

Unlike the competition, TeamViewer makes cross-platform access simple, whether from PC to PC, mobile to PC, PC to mobile, or mobile to mobile. TeamViewer also performs well even with low bandwidth so that you can connect wherever you (or your customers) are.

TeamViewer’s flexibility also carries over into its file transfer functionality. Not only does it allow you to share a clipboard with files, images, and text, TeamViewer can easily be integrated with file sharing tools like Box, Google Drive, OneDrive for Business, Dropbox, and the iOS app Files as well, providing you with plenty of ways to securely and quickly transfer information.

Ease of Use

Ease of Use

TeamViewer’s broad range of features, coupled with its high level of security set the industry standard and make it hard to beat. Alternatives to TeamViewer, though there are many, simply do not measure up. TeamViewer remains the most user-friendly, secure, and flexible option on the market.

Many TeamViewer alternatives claim to offer solutions that will help your business provide effective and efficient remote customer support, but fall short because they only have one end of the interaction in mind and are designed for one use case (e.g. receiving 3rd party IT support) . Most remote support solutions on the market are built for IT technicians, not for those receiving support, making it frequently a frustrating and confusing process for customers. TeamViewer’s elegant and intuitive interface, on the other hand, is simple and easy to use, meaning your customers will be just as happy as those assisting them.

 

For the more tech-savvy, the substance behind the User Interface does not disappoint. TeamViewer includes extensive customisable features, as well as functions to automate repetitive tasks, allowing IT specialists and company administrators to manage and update their systems effectively so they can work more productively. This leaves them with more time to address more complicated issues, increasing satisfaction among employees, as well as customers looking for support.

Technical Performance

Technical Performance

teamviewer alternative device coverage

Since we are biased towards our own products, we engaged Qualitest to comprehensively and methodically evaluate TeamViewer 14 against competitors’ products with real-world measurements. Qualitest has been named #1 among 15 Quality Assurance and Software Testing Services Companies in 2019 and is named a Visionary in the Gartner Magic Quadrant for Application Testing Services.

Based on this reputable source, we can claim:

  • Best-in-class image quality performance covering the sum of all consolidated tests. Image quality consists of screen latency, colour grade, greyscale and image resolution
  • Best-in-class device coverage, significantly wider coverage than other competitors in this evaluation (i.e. 6x more Android & IoT device manufactures covered than competitor LogMeIn, 20x more Android & IoT device manufacturers covered than BeyondTrust)
  • Quickest in File Transfer
    • TeamViewer was able to transfer more Mega-Bytes of data per second (MBps) than any of the other applications under test.
    • All other applications (except Dropbox) took more than twice the time that TeamViewer did in transferring the entire sample file point-to-point.
    • TeamViewer was also the fastest in transferring a larger compressible file; showing it has an efficient compression algorithm as opposed to its competitors, some of which did not offer any compression.
    • TeamViewer was also able to distinguish between file types and utilises the necessary amount of Network Bandwidth to transfer the file efficiently in the shortest time possible.
  • Best-in-class ease-of-use – Whilst ease-of-use is highly subjective and heavily depends on the use case, TeamViewer has measurable user experience advantages starting with the fastest time-to-connect (amongst set 1 competitor and for the most prominent connection type: Windows-to-Windows connections across internet connections, WAN) but also includes the highest average image quality score and the fastest file transfer rates.
Security & Flexibility

Security you can trust

representation of secure software

While free alternatives to TeamViewer may sound like a good deal, their security measures often don’t compare. TeamViewer is ISO 27001 certified and completely HIPAA and SOC2 compliant, making it a leader in terms of how it handles your sensitive data and that of your customers. A strong network of security features – including two-factor authentication, forced password resets, master whitelists, and AES 256-bit end to end encryption – this means that TeamViewer, nor any other source, can understand what content is shared over the connection. This creates a top-notch defence force against potential threats. TeamViewer remains the top choice when it comes to providing you and your customers with peace of mind.

Flexibility

TeamViewer’s global leadership in remote access means it is better suited than free TeamViewer alternatives to provide solutions that are flexible.

Unlike the competition, TeamViewer makes cross-platform access simple, whether from PC to PC, mobile to PC, PC to mobile, or mobile to mobile. TeamViewer also performs well even with low bandwidth so that you can connect wherever you (or your customers) are.

TeamViewer’s flexibility also carries over into its file transfer functionality. Not only does it allow you to share a clipboard with files, images, and text, TeamViewer can easily be integrated with file sharing tools like Box, Google Drive, OneDrive for Business, Dropbox, and the iOS app Files as well, providing you with plenty of ways to securely and quickly transfer information.

Want to give TeamViewer a try?

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Broad range of features

Its wide array of features make TeamViewer an all-in-one solution, which simply can’t be beaten by TeamViewer alternatives. Whether you need remote desktop access, want to provide customer support, or increase the level of collaboration within your company, TeamViewer remains the most comprehensive platform on the market. Other software options, which tend to focus on only one of these elements, will end up requiring you to use multiple programs, leading to confusion, inefficiencies, and higher costs. As your business’ requirements change, your use of TeamViewer can easily expand, without needing to switch platforms and learn how to use a new interface.

TeamViewer is the global leader in remote support, remote access, and collaboration solutions because it:

  • Is easy to use
  • Doesn’t skimp on security
  • Provides you and your customers with unparalleled flexibility across devices
  • Is an all-in-one solution, packed with great features

TeamViewer’s trusted solutions are free for individual, non-commercial users. For businesses, TeamViewer is available as affordable and flexible monthly subscription packages fitting to your specific needs.

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