TeamViewer Integration Partner:
Salesforce

TeamViewer Integrations for Salesforce Sales Cloud and Service Cloud

Instantly embed remote access and support functionalities into your Salesforce Sales Cloud and Service Cloud environments with the prebuilt TeamViewer integration.

  • Empower your teams to collaborate more productively throughout all phases of product development and support
  • Save time and resources by supporting customers, resolving complex issues quickly and efficiently, initiating one-click sessions from any channel
  • Extend Jira and Service Desk with embedded remote support capabilities with an easy plug and play TeamViewer integration (no coding or developers needed)

TeamViewer for Salesforce Solution Highlights

App Connect

Cross-Platform Remote Support
Remotely connect from virtually any type of device to another device, directly from Salesforce screens

Edge Management

Make Data-Driven Decisions
Get outgoing connection reports and session data with advanced search and filtering features

Code

One-Click Remote Script Execution
Use scripts to automate recurring processes to save time on routine tasks

Key Benefits for Customers

  • Increase support agent productivity and empower presales teams to interact easily with prospects
  • Customize the user interface (UI) and connection parameters to fit your company‘s requirements for seamless user interactions, reducing the need for more agent training sessions
  • Save time by launching 2-minute live demo presentations on the fly, instead of describing how products work in 20-minute calls

Watch the video to see the solution in action

How It Works

Getting Started with TeamViewer for Salesforce.

Contact us to
get a customized bundle offer
with a TeamViewer license
and Salesforce AddOn
(Premium, Corporate or Tensor license required)

Log in to Salesforce,
connect your TeamViewer account
by entering your credentials,
and follow these setup steps.

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