22 июл. 2021 г.

TeamViewer Integrates with Jamf to Remotely Manage Apple Devices

GOPPINGEN, July 22nd, 2021 – TeamViewer®, a leading global provider of remote connectivity and workplace digitalization solutions, today announced it is now natively integrated within the Enterprise Mobility Management platform Jamf Pro.

As part of Jamf’s Apple Enterprise Management platform, Jamf offers Jamf Pro, a very popular mobile device management (MDM) solution for iPad, iPhone, Mac and Apple TVs. Jamf and TeamViewer are collaborating to bring remote connectivity solutions for Apple devices. The first iteration of this collaboration will be launching a solution for Mac devices, enabling IT pros to initiate TeamViewer Tensor attended remote support sessions from within the Jamf Pro console to provide remote assistance and resolve end-user problems more quickly and efficiently. The integration utilizes Jamf’s secure channel to transmit the connection requests, thus ensuring top-level security and reducing the risk of vulnerabilities from user errors.

“We are excited to finalize the integration with TeamViewer,” says Josh Jagdfeld, senior director of product marketing at Jamf. “Our customers can now intuitively remotely access and manage employee and student devices from anywhere in the world. This can be a huge driver of IT efficiency and end user productivity.”

“The Jamf integration is a great addition to our portfolio,” says Alfredo Patron, executive vice president of business development at TeamViewer. “Our goal is to help IT administrators support the broad range of devices they are responsible for across the enterprise. Apple continues its growth in the enterprise, and Jamf is the preferred solution for organizations to connect, manage and secure their Apple devices and used by many of our customers.”

The integration is now available and separate licenses are required for TeamViewer Tensor and Jamf. Information on how to get started can be found here: https://www.teamviewer.com/en-us/integrations/jamf-pro.