Features | TeamViewer Remote

TeamViewer Remote features — secure, efficient, and easy-to-use

Whether you need to maintain a lifeline to the office while traveling, reduce travel and costs associated with in-person support, or work closely with remote team members, TeamViewer Remote offers secure, efficient, and easy-to-use features designed to catapult your productivity and increase customer satisfaction.

Remote support
Remote work
An extension of your team

Remote support

Learn more about remote support

Remote work

Learn more about remote work

An extension of your team

TeamViewer DEX Essentials означает проактивный ИТ-подход

Видимость в режиме реального времени, информация, имеющая практическую ценность, и автоматизация с учетом потребностей завтрашнего дня.

Видимость в режиме реального времени

Контролируйте данные в режиме реального времени и за прошедшие периоды в среде своих оконечных устройств.

Информация, имеющая практическую ценность

Получайте информацию о производительности, приложениях, операционных системах, безопасности и категориях сетевого взаимодействия.

Автоматическое исправление

Уменьшайте объем ручной работы за счет автоматизации повторяющихся исправлений.

Ознакомиться с DEX Essentials

Find the license that’s right for you

Choose if you need TeamViewer for yourself or your team.

Spotlight

Откройте для себя программное обеспечение для безопасного удаленного доступа и поддержки, удостоенное многочисленных наград

Unlock all TeamViewer features for 14 days.

Request a free trial

Best-in-class features for complete remote connectivity

TeamViewer Remote features — secure, efficient, and easy-to-use

Remote support

Remote work

An extension of your team

TeamViewer DEX Essentials означает проактивный ИТ-подход

Видимость в режиме реального времени

Информация, имеющая практическую ценность

Автоматическое исправление

Find the license that’s right for you

Customer success

B2B division uses TeamViewer for remote maintenance of digital displays and information systems.

With TeamViewer, Doro closes the digital gap for seniors so they can live an active and independent life.

Health Point Neurodiagnostics ensures reliability and quality of remote ambulatory EEG mobile testing.

Fustech adopts TeamViewer’s remote connectivity solution to provide healthcare services for hospitals.

Konica Minolta uses TeamViewer to provide remote support for medical imaging diagnostic equipment.

Global hearing healthcare and technology group uses TeamViewer in all business units to digitize and optimize processes.

Откройте для себя программное обеспечение для безопасного удаленного доступа и поддержки, удостоенное многочисленных наград

Unlock all TeamViewer features for 14 days.

Пожалуйста, выберите Ваш регион

ПРЕДЛАГАЕМЫЙ РЕГИОН

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Asia Pacific

Commonwealth of Independent States

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Best-in-class features for complete remote connectivity

TeamViewer Remote features — secure, efficient, and easy-to-use

Remote support

Session Insights Lower mean time to resolution (MTTR) and manage more IT support cases with automated case documentation for faster handover and standardized troubleshooting.

Session Analytics Track and optimize your workforce with powerful dashboards providing insights. See where your team is spending most of its time and identify frequent issues.

Remote device control Take charge. Become the primary user to quickly fix issues fast. Remotely control a computer, tablet, or smartphone from your own device.

Multiplatform access Whether you’re on your computer, your smartphone, or your tablet, get remote access to other devices via TeamViewer. Connect from PC to mobile, mobile to PC, or even mobile to mobile.

iOS and iPad OS screen sharing Enhance your remote support by mirroring iPhone and iPad screens to a remote device.

Time-saving shortcuts Access TeamViewer’s top tools and features fast with the QuickSteps toolbar, handy shortcuts, and options to customize your dashboard and user experience.

In-session automation Use pre-defined scripts to automate and save time on routine tasks.

Session recording Record your remote support sessions for quality control, training purposes, or documentation.

Multi-user support sessions Invite additional experts to a remote support session to work collaboratively, or handover the session entirely.

Service desk Automate inbound support requests, balance workloads, and instantly start remote support sessions for faster problem resolution.

Remote work

Secure unattended access No approval needed — with the right permissions, approved users can securely access unattended computers and Android devices like phones, POS devices, and displays.

Mobile device access Access your devices from your phone anytime with the TeamViewer mobile apps or connect to your mobile devices from your desktop PC.

VPN alternative Get enterprise-class security and scalability without the expense or complexity of a traditional VPN.

Wake-on-LAN Be sustainable with TeamViewer Remote — no need to leave your devices running while they are not being used. Wake your sleeping devices remotely with a TeamViewer client whenever you need to access them.

File transfer Securely transfer files of any size thanks to end-to-end encryption and rapid transfer speeds. Enjoy multiple transfer methods and a copy-paste function between remote devices.

Remote printing Left your laptop behind? Access it remotely and print the files you need — TeamViewer automatically detects locally-installed printers.

4K multi-monitor support Full resolution and support for multi-monitor-setups. Use TeamViewer’s industry-leading intelligent scaling technology to match the ultra-high resolution of a remote computer with the display computer.

Device list Run collaborative projects smoothly. Use the device list to organize devices and contacts, create groups, and find people and devices faster.

Black screen and block remote input Set a black screen and block any remote keyboard or mouse input on the remote device for full privacy and a more discrete remote experience.

An extension of your team

Mass deployment Instantly (and silently) deploy TeamViewer Remote to thousands of devices.

Comprehensive reporting Improve performance and billing precision with in-depth reporting features that log all incoming and outgoing connections as well as what your team is doing and how long it takes them to do it.

Custom branding Create custom TeamViewer modules and customer portals with your company logo, custom colors, and personalized text to better connect your IT services to your brand.

Device security and user management Get full control over who has access to specific devices. Apply special permissions and licenses, and assign settings policies to teams, individuals, and devices.

Hardware and software integration Integrate TeamViewer features into your helpdesk, ticket, or CRM systems with inbuilt integrations or develop your own custom solutions with the flexible TeamViewer API.

TeamViewer DEX Essentials означает проактивный ИТ-подход

Видимость в режиме реального времени

Информация, имеющая практическую ценность

Автоматическое исправление

Find the license that’s right for you

Customer success

B2B division uses TeamViewer for remote maintenance of digital displays and information systems.

With TeamViewer, Doro closes the digital gap for seniors so they can live an active and independent life.

Health Point Neurodiagnostics ensures reliability and quality of remote ambulatory EEG mobile testing.

Fustech adopts TeamViewer’s remote connectivity solution to provide healthcare services for hospitals.

Konica Minolta uses TeamViewer to provide remote support for medical imaging diagnostic equipment.

Global hearing healthcare and technology group uses TeamViewer in all business units to digitize and optimize processes.

Откройте для себя программное обеспечение для безопасного удаленного доступа и поддержки, удостоенное многочисленных наград

Unlock all TeamViewer features for 14 days.

Пожалуйста, выберите Ваш регион

ПРЕДЛАГАЕМЫЙ РЕГИОН

Americas

Asia Pacific

Commonwealth of Independent States

Europe

Middle East Africa