| TeamViewer PilotNamed user license (Expert) Available for renewal only | |
|---|---|
| AR annotations: arrows, free-hand drawings, text to markers |  | 
| File sharing |  | 
| OCR (Optical Character Recognition) |  | 
| Screenshot |  | 
| Session recording |  | 
| Session Invite (SMS, E-mail) | 5 SMS/month | 
| One click session request |  | 
| Real time information sharing & screen sharing |  | 
| Unlimited sessions |  | 
| Number of devices to connect from | 3 | 
| Connection(s) per user | 1 | 
| 256 bit AES End-to-End Encryption |  | 
| Two-factor authentication |  | 
| Expert: Windows, macOS, iOS, and Android |  | 
| Person needing help: iOS, Android |  | 
| Person needing help: Smart glasses |  | 
| Service Case |  | 
| Connection Reporting, Call History |  | 
| Connection Protocol |  | 
| Connection Billing |  | 
| Device management |  | 
| Single-Sign-On (SSO) | Available through TeamViewer Tensor | 
| User Management |  | 
| Enhanced Mass Deployment (on top of MSI package) | Available through TeamViewer Tensor | 
| Group sharing |  | 
| Web API (general application programming interface) |  | 
| Pre-built software integrations like MS Teams, ServiceNow, Salesforce | Available as Addon | 
| Ability to include customer terms & conditions |  | 
| Conditional Access Router | Available through TeamViewer Tensor |