TeamViewer Improves Warehouse Operations at Vandemoortele with Vision Picking

GOPPINGEN, GERMANY, March 12, 2024 - TeamViewer, a leading global provider of remote connectivity and workplace digitalization solutions, recently announced that the Vandemoortele group has deployed TeamViewer’s Augmented Reality (AR) platform Frontline to digitally transform its warehouse picking operations. The European market leader in the production of both bakery products and margarines, culinary oils and fats is using TeamViewer’s vision picking solution at its warehouse in Izegem (Belgium) to compile bulk orders for its food service and retail customers.

Operators wear head-mounted smart glasses that provide clear information on which item to pick next via a display in the workers field of view, guiding the operator through every step of the process including picking and packing the pallets in a way that ensures stability. The solution is fully voice-controlled, leaving both hands 100% free to operate the pallet trucks and perform the actual picks.

Some of the key benefits that Vandemoortele has achieved by implementing TeamViewer’s vision picking solution include significantly faster execution of warehouse processes, improved operator ergonomics, and a near-zero picking error rate, which has improved customer satisfaction. TeamViewer’s solution runs 100% cloud-based and therefore requires no local installation. It seamlessly integrates with Vandemoortele’s SAP warehouse management system.

Koen Paeye, logistics manager at Vandemoortele, says: “At Vandemoortele, we constantly strive to improve our operations to better serve our customers’ needs. Introducing TeamViewer’s vision picking solution was the key to digitalize our operations and take efficiency, accuracy and sustainability of our warehouse logistics to a new level.”

Jan Junker, Executive Vice President EMEA Sales at TeamViewer, says: “Manual processes are at the heart of intralogistics, but too often they rely on outdated, bulky, or cumbersome methods. With vision picking, companies can optimize operations by empowering workers with effective and ergonomic state-of-the-art technology. With our solution, Vandemoortele employees benefit from clear guidance throughout the picking process while keeping their hands free — all with a quick ROI.”

Vandemoortele plans to deploy TeamViewer in other warehouses, some of which have temperatures below -20° C.

TeamViewer will demonstrate the solution at Logimat 2024 in Hall 8 / Booth 8G64.

What is Vision Picking?

Vision picking — or pick-by-vision — is a concept that enables the digital transformation of logistics processes and warehousing with augmented reality. Warehouse operators receive visual information about order or inventory data on the wearable device of their choice. In combination with integrated voice or scan controls the operation becomes hands-free, enabling operators to work faster with fewer errors.

Warehouse processes that can be digitalized and modernized with vision picking include manual order picking, packing and sorting, sequencing and kitting, inventory control, and replenishment and put-away, among others.