Solve any IT issue. From anywhere. Any time.

Whether it’s troubleshooting or maintenance, whether it’s a desktop or a billboard — forget costly on-site visits and solve IT problems remotely.

Visualization of global connectivity and support

Черная пятница: Получите доступ к скидкам до 30 % на решения для удаленного доступа!

 Для выбранных продуктов до 6 декабря 2024 г.

find the right license for you

Small and medium businesses — we’ve got you covered

  • TeamViewer Remote Access

    For individual remote access

    Цена за месяц, оплата один раз в год

    Этот продукт не доступен в вашей стране. Свяжитесь с нами.

  • POPULAR

    TeamViewer Business

    For individual IT support

    Цена за месяц, оплата один раз в год

    Этот продукт не доступен в вашей стране. Свяжитесь с нами.

  • TeamViewer Premium

    For small / medium IT teams

    Цена за месяц, оплата один раз в год

    Этот продукт не доступен в вашей стране. Свяжитесь с нами.

Not quite sure? Check out our full range of licenses.

TeamViewer Remote

Proactive remote IT support

Downtime for customers and employees is costly and frustrating. But it’s also preventable. Unnecessary travel, reduced productivity, and lost data can all be avoided by using TeamViewer to fix small issues before they become big problems.

Enhance your remote IT support with integrated device monitoring, asset and patch management to stay on top of issues, keep your mean time to repair (MTTR) short, and your downtime low.

Help and service desk

Your colleagues and partners rely on you for fast and effective IT support. With TeamViewer Remote you can support users immediately and fully remotely — even without the need for software installation. You can also:

  • Monitor your devices and get alerts when your attention is required
  • Gather real-time device information including IP addresses, operating systems, and more
  • Detect and patch vulnerabilities resulting from outdated 3rd party software and operating systems

Support suite for IT service providers

Your customers expect expert support — fast. TeamViewer Remote gives you a central dashboard to monitor, manage, and access all your devices, systems, and services. You can also:

  • Add your custom branding to the TeamViewer Remote client
  • Automate, distribute, and manage support tickets
  • Get clear connection logs you can use for invoicing

AI-powered session summaries and analytics

IT support teams are facing a growing number of IT support cases. TeamViewer Remote takes care of repetitive and time-consuming case documentation and provides deep insights into support patterns.

  • Get high-quality support session documentation by AI-generated summaries with full transparency of case-solving steps taken.
  • Spot recurring issues and troublesome applications with powerful analytics.
  • Ensure your IT activities align with service level agreements with customer-facing documentation.

Better together

Enhance your TeamViewer Remote subscription with our powerful add-ons for monitoring, managing, and protecting your entire IT ecosystem.

Maintenance of unattended devices

TeamViewer Remote makes it easy to access and maintain remote point-of-sale (POS) devices, kiosks, digital signage, servers, and all kinds of other unattended devices securely and discretely.

Establish mobile-to-mobile connections and provide support on the move, transfer files quickly to the remote device, and receive alerts from unattended devices to immediately learn about issues.

Forget costly on-site visits and solve IT problems remotely.

Remote sessions — a new and better way to connect

Connect more easily and more securely with remote sessions, without the need of sharing ID and password.

What sets TeamViewer Remote apart?

 

Security

  • Industry-leading security: Security pioneer BitSight Security Ratings ranks TeamViewer as Top 1% in the tech industry.
  • Secure remote sessions: The new way to connect. Create individual remote support sessions without the need to exchange passwords via phone, chat, or any other channel.
  • Connection origin detection: See where incoming connections are coming from before you start a remote session, and safeguard against malicious attacks.
  • Encryption: All TeamViewer connections are end-to-end encrypted. No one who shouldn’t can see the content of the connections, not even us.


 

Compatibility

  • Best OEM support: Benefit from remote access to all operating systems including any Android devices, regardless of the manufacturer, as well as screen sharing for iPhones and iPads.
  • Headless devices: No screen? No problem! Enjoy secure remote access to headless devices, including servers.


 

Performance

  • Fast file transfer: Our compression capabilities ensure secure and fast file transfer, even for large files.
  • Stable connections: Our global access network will ensure stable connections and the best possible transmission quality, even in environments with low internet bandwidth.
  • First-class user experience: Fast connection set-up, high transmission speeds, and superior picture quality ensure a seamless, immersive, and frustration-free support experience.

Откройте для себя программное обеспечение для безопасного удаленного доступа и поддержки, удостоенное многочисленных наград

100% device-agnostic

Support any operating system and device. And with the full-featured TeamViewer Remote web client, you can access all your devices from any browser.

Remote support feature highlights

  

TeamViewer Tensor

Enterprise-level functionality for your organization

  • Single sign-on (SSO)

    Use your existing SAML 2.0 identity provider for secure user authentication that complies with corporate policies.

  • Conditional access

    Prevent unauthorized connections with an advanced rule- and expiration-based engine to manage user, group, and device access permissions at the highest level of granularity.

  • Auditability

    Ensure auditability, risk detection, security compliance, and quality assurance with logging and reporting of all user actions.

  • Multitenancy

    Standardize usage of TeamViewer Tensor across your main and satellite organizations with simplified license sharing and management.

  

Spotlight

Customer success

Unlock all TeamViewer features for 14 days.