Feature

Multitenancy

Manage multiple enterprise entities from one dashboard

TeamViewer Tensor enables enterprises to securely connect and manage multiple company environments such as subsidiaries, regional entities, or business units through a single centralized dashboard.

With one secure login, administrators can oversee every connected company, configure permissions, and delegate access while maintaining strict data isolation between tenants.

This unified approach streamlines enterprise operations, strengthens governance, and ensures each company profile remains compliant and independently managed within a secure, scalable framework.

Simplify enterprise management with centralized control and strong data isolation.

Feature highlights

  • Connect a parent company with subsidiaries or other organizational profiles through Multitenancy
  • Set up and manage SSO across all connected company profiles via the Multitenancy architecture
  • View and configure individual company profiles from a centralized interface
  • Seamlessly switch between company profiles to oversee tenant architecture, roles, and permissions

Use cases

  • Tenant management: Delegate administration to specific subsidiaries or regions while maintaining overall control and oversight from the parent organization
  • Data isolation and compliance: Keep data, users, and resources strictly separated between tenants to meet organizational and regulatory requirements

Key benefits

  • Centralized control

    Manage multiple organizational entities through a unified console and a single login. 

  • Delegated administration

    Empower tenant-specific administrators while maintaining centralized oversight.

  • Flexible data boundaries

    Configure full isolation or controlled sharing of data and policies between tenants.

  • Transparent, scalable infrastructure

    Visibility that supports audit readiness, compliance reporting, and cost control.

Frequently asked questions

To create a Multitenancy setup, you require a valid TeamViewer Tensor license. In addition, a company profile needs to be in place, so you can optimize TeamViewer Tensor within your central and child tenants.

Adding a new company profiles is an easy process, the central organization simply generates a unique code and share it with the child tenant administrators inviting them to the central organization.

Company administrators serving as tenant managers and with full permissions can access the full profile of child tenants, this includes but is not limited to device management, user management, session insights, and connection reports.

Once a child tenant is connected to a central organization or parent company, the administrator who created the invite can add additional tenant management based on business needs.

Any license with a company.

TeamViewer Tensor or TeamViewer ONE license.

  • You have multiple clients that need secure, isolated spaces
  • You are experiencing scaling pains: managing separate installs is a nightmare
  • You feel tired of switching tabs for updates & monitoring
  • Your clients demand airtight data isolation
  • You  are expected to offer custom experiences (branding, settings, features) to your clients
  • You are serving many businesses with one product
  • You are expecting rapid growth: onboard new organizations fast
  • You have a per-tenant billing model and it is essential to have separate usage tracking, invoices etc.
  • You are expected to meet compliance requirements (GDPR, HIPAA)
  • You require feature flexibility (different modules)

User (and device) groups: are a grouping of users with similar functionalities and  by extent permissions and roles in a company. Similarly grouping of devices is a group with similar uses in a company. Both groups refer to grouping in ONE company. This means that the groups have NO segmentation and are restricted by company configurations.

Feature spotlights

TeamViewer Tensor enables enterprises to leverage the power of remote connectivity for managing and securing their device infrastructure – in both IT and OT environments.

In addition to indispensable remote access and support features, TeamViewer Tensor offers a set of features that is designed specifically to meet the needs of large organizations with greater security, compliance, and administrative requirements.

Why TeamViewer Tensor

360° security for your enterprise

TeamViewer Tensor is built with enterprise-grade security in mind to give you full control over every incoming and outgoing connection.

Even wider remote device support

TeamViewer Tensor allows remote support across all user scenarios and device types to ensure all your enterprise devices are covered.

Scale as your business expands

As your business grows, TeamViewer Tensor is ready to grow with you. Scale up by providing support from mobile devices to traditional PCs to IoT devices.

Governance and compliance

TeamViewer Tensor provides you with a 360° auditing and logging functionality, so you can track all activity performed on any device. This helps protect you from abusive claims and makes your business more compliant.

Classical IT and extended OT use cases

Companies that have a large digital footprint can leverage TeamViewer Tensor for both their classical IT support needs and emerging OT support for embedded devices.

Simplify and make your support experiences intuitive

Instantly add remote support and remote access capabilities to any enterprise ITSM application with the TeamViewer Integration Suite.

Spotlight

Customer success

  1. Specsavers
  2. RTL Studios
  3. Pihlajalinna
  4. Bühler

Eyewear giant Specsavers leverages TeamViewer for the secure remote support of its 2,300 stores worldwide.

RTL Studios meets the increased demands on production processes with TeamViewer Tensor.

Pihlajalinna Oyj maximizes productivity in healthcare IT support.

Bühler relies on digital support processes with TeamViewer Tensor to support its plants and customers.
Explore more success stories