Achieve more with secure remote connectivity

Want a more efficient workplace?

Achieve more with secure remote connectivity

Make digitalization work for your enterprise.

Find out how

Ready to unlock efficiency?

Digitalization can drive business success, but it can also cause disruption. This eBook details how to support your employees through large-scale digital transformation.

In this eBook we cover:

How to help your employees adapt to new technology
How to ensure new digital initiatives don’t increase employee workloads
How to provide employees with efficient IT support throughout the process and beyond

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Manage systems and machines

Boost your workplace efficiency with remote IT connectivity

Slow IT response times, rising support costs, and inefficient device management are hurting your business. Here’s how digital transformation can fix this.

Mar 14, 2025

How Specsavers drives success at scale with remote support

Specsavers is the largest privately-owned optical group in the world. It uses TeamViewer Tensor to deliver remote IT support to its 2,300 global stores—with excellent results:

Quicker in-store fixes
Better security and compliance
Seamless customer experience

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Trusted by enterprises all over the world

From retail to finance, medical care, and beyond—TeamViewer can be relied on to deliver efficient support at scale.

Gabriel Egan Head of Global Support, Infrastructure and Operations at Aesop

“Aesop has a third-party vendor risk mechanism that vets and validates all service providers through a third party, based on criticality levels. TeamViewer has a high criticality level within our business and the review was conducted based on that. It was evident through the process that TeamViewer Tensor has a secure solution that addresses all of our needs.”

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Dalvan Cruz Rodrigues Supervisor of Digital Area at Cielo Brazil

“TeamViewer technology is completely secure by today’s standards, comparable to https/SS. The system allows us to remotely observe everything that is happening within our corporate devices, preventing the end user from being a gateway for hackers.”

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Tim Browning IT Operations Director at Radius

“Today, TeamViewer Tensor really is a business-critical solution for our company. It is an integral component to our global operations. Without it, we would not be able to provide efficient and effective IT support to our workforce across the world.”

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Guillaume d’Heucqueville CTO at Andros Group

“With TeamViewer Tensor, a centralized and secure platform hosted in the cloud, we are able to remotely manage all the maintenance of our IT infrastructure from desktop computers and laptops to smartphones. This solution was chosen based on criteria concerning the centralization of accounts and security.”

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Raj Tarafder Senior Service Desk Analyst at NHS NW London CCG

“Cybersecurity and keeping our network safe from malicious actors are a key concern for us. With TeamViewer Tensor, we have the ability to centrally manage and patch connected devices, as well as respond quickly to cyber security incidents. This is invaluable as we strive to protect our employees, patients and provide the best care possible.”

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