TeamViewer Integration Partner:

Freshworks

Supercharge Your Support with Remote Access and Control Across Devices and Platforms

The increasing complexity of providing technical support to internal employees and external customers poses a tremendous challenge to IT and support departments around the world. The TeamViewer integration for Freshservice, Freshdesk, and Freshdesk Messaging empowers IT administrators and customer support specialists to:

• Access and control corporate devices remotely and securely
• Provide efficient IT services for internal employees
• Troubleshoot technical issues to reduce downtime

Your Benefits

• Increase employee productivity and decrease downtime for business services
• Reduce incident resolution time by remotely accessing and fixing employee and customer devices on demand
• Protect corporate data with a GDPR-compliant, end-to-end encrypted solution