Standard & Enterprise Integration
TeamViewer Integration Partner:
Freshworks

Supercharge Your Support with Remote Access and Control Across Devices and Platforms
The increasing complexity of providing technical support to internal employees and external customers poses a tremendous challenge to IT and support departments around the world. The TeamViewer integration for Freshservice, Freshdesk, and Freshdesk Messaging empowers IT administrators and customer support specialists to:
- Access and control corporate devices remotely and securely
- Provide efficient IT services for internal employees
- Troubleshoot technical issues to reduce downtime
How It Works
Getting Started with TeamViewer for Freshworks
1
Download the applicable TeamViewer integration apps for
Freshservice, Freshdesk, or Freshdesk Messaging from the Freshworks Marketplace.
2
Log in with your TeamViewer licensed account credentials.
3
Follow these easy steps and you’re good to go!