TeamViewer Apps for Freshworks platforms

The TeamViewer integration for Freshworks suite of products enables service queue features and lets you connect to and help your customers right from a ticket.

Reasons to integrate TeamViewer into Freshworks platforms

Benefits

Freshdesk supports customers using various channels integrated with a single ticketing platform. With TeamViewer directly integrated into Freshdesk, you can manage and start all of your support cases from one place. Easily connect to customers from within a Freshdesk ticket. Customers start the session with a simple click and don’t have to worry about downloads, sessions, or IDs.

Benefits

Freshservice is a full-fledged Service Desk that offers attractive solutions for IT departments who are looking for next generation ITSM tools. With TeamViewer directly integrated into Freshservice, you can manage and start all of your support cases from one place. Easily connect to customers from within a Freshservice ticket. Customers start the session by a simple click and do not have to worry about downloads, sessions, IDs or anything.

Features for Freshworks Apps

  • Create and join a support session directly from within Freshservice.
  • Insert session link into Freshservice ticket.
  • Your customer connects with one simple click.
  • Remotely control desktop or mobile devices
  • Transfer files to the device or receive files from the device
  • and more …

Download the TeamViewer app from the Freshworks Marketplace

Simply download the integration app from the Marketplace and, when prompted, link your existing or new TeamViewer license with your account

Get exclusive deals and the latest news Newsletter Subscription