TeamViewer Pilot
Enhance your remote support with augmented reality
WATCH VIDEO
See what your customer sees
Augmented reality is shifting
the boundaries of remote support.
Augmented reality enables you to fix issues beyond the screen – no matter how far away you are. With TeamViewer’s augmented reality solution TeamViewer Pilot, you will be able to see through your connection
partner’s smartphone camera. At a glance, you can observe any kind of equipment, machinery, infrastructure issue, and more. Guide your partner by setting 3D markers onto real-world objects.
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TEAMVIEWER PILOT
Augmented reality in your daily working life
Find out how TeamViewer Pilot will empower your business
GET HELP INSTANTLY
Receive support right when you need it
One of your machines suddenly stops working. As this is a critical moment for your business you need help on the spot, right in this moment. With TeamViewer Pilot, you can quickly reach a remote expert, show him the problem through the camera of your smartphone and let him guide you to the problem solution.
ENHANCE AVAILABILITY
Assist your customers wherever they are
Your customer’s car broke down and they are miles away from your car workshop. With TeamViewer Pilot, you can provide support no matter how far away you are: simply connect to their TeamViewer Pilot app, look at the motor through their smartphone camera and guide your customer to the problem solution, as if you were on site.
AVOID LONG COMMUTES
Save time and money through solving problems remotely
Your customer needs to set up a router. All they need is your knowledge and guidance while setting it up themselves. Being on site would require a long commute and is not necessary. Give your customers instructions and watch as they complete the set-up – all while you are in your office and connected through TeamViewer Pilot.
TeamViewer Pilot is proud to partner with industry leading
smart glasses and wearable headset manufacturers
Epson Moverio BT-300, BT-350 Smart Glasses
“The widespread adoption of smart glasses as the technology of choice for remote assistance is due to a number of factors, not least the convenience of working hands-free without the distraction of taking one’s eyes off the task in hand. The Epson and TeamViewer partnership is an important step forward for the use of binocular smart glasses in remote assistance. The combination of TeamViewer’s highly flexible augmented reality based app and Epson’s unique projection technology gives users a practical, easy-to-use and very scalable assistance solution.” – Valerie Riffaud-Cangelosi, Head of New Market Development, Epson Europe
Vuzix Blade, M300XL, M400 Smart Glasses
“TeamViewer has established itself as one the leading providers of remote support and collaboration tools. Vuzix is thrilled to partner with TeamViewer and support the commercial launch of TeamViewer Pilot on Vuzix Smart Glasses for enterprise customers.” – Paul Travers, Vuzix President and Chief Executive Officer
RealWear HMT-1, HMT1Z1 Wearable Headsets
“The combination of TeamViewer Pilot on the voice-controlled RealWear HMT-1 is an exciting new purpose-built remote mentor app to drive productivity while maintaining situational awareness. We are pleased to see TeamViewer join our RealWear Ready family and look forward to helping our mutual customers achieve maximum ROI.” – Sanjay Jhawar, President and Chief Product Officer, RealWear
What’s your use case?
Find out how TeamViewer Pilot can help you for just
*Named user licensing - The monthly price relates to 1 TeamViewer Pilot Technician.
Features
Key Features and Functionalities
What TeamViewer Pilot has in stock for you:
Enable your on-site employees or clients to share their smartphone’s camera view. The camera acts as your eyes so you can see the problem and help the person on-site address it.
Speak to the service technician or client on the other side of the screen, giving them detailed instructions on how to fix the issue at hand.
Help the on-site employee or customer fix the issue by drawing and highlighting on the screen onto real-world objects, as well as adding text descriptions.
Pause the video stream to get a clear still image to highlight and discuss technical details, as well as work hands-free.
Use an iOS or Android device to connect and support anyone with a smartphone or smart glasses.
Benefits
Key Benefits with TeamViewer Pilot
How TeamViewer Pilot can help you:
Pricing
Get Your TeamViewer Pilot Subscription Today!
Subscribe to TeamViewer Pilot and unlock the full potential of augmented reality-based remote assistance immediately.
- For commercial use
- Unlimited sessions
- Remote camera sharing
- 3D pointers in augmented reality
- HD VoIP
*Named user licensing - The monthly price relates to 1 TeamViewer Pilot Technician.
Usability
How to Get Started with TeamViewer Pilot
Follow these 3 easy steps - you will love it
Download and install
TeamViewer on your computer or mobile device.
Download now
Have your partner in need
of support install the TeamViewer
Pilot app.
Enter your partner’s ID, displayed in
the TeamViewer Pilot app, into the
TeamViewer Partner ID field and
connect.
Get In Touch
Do you have questions or need further details?
Simply fill out this form and we will get back to you within a few days.