Customising RMM Policies
Remote maintenance software is designed to be intuitive and easy to manage, making in-house RMM more accessible and efficient. The TeamViewer solution offers extensive options to customise the remote maintenance policies you have in place for your network. For instance, you can determine which automatic checks are conducted at what intervals, programming exactly what values should prompt alerts or automated responses. This allows tech teams to tailor the remote maintenance solution exactly to the systems, infrastructure, and specific needs of your organisation.
Of course, in addition to having an overview of which checks need to be in place and knowing the consequences of each type of alert, IT professionals are also required to correctly interpret the monitoring and maintenance analytics. With this, they can respond with the appropriate systemic action to the reports generated.
Most remote maintenance programs will provide the option of sending urgent alerts to your mobile device or email, which allows you to instantly respond to crashes, security breaches, or sudden vulnerabilities in the network. You can also specify in the settings which incidents in the event log you want to be alerted about. Remote monitoring and maintenance solutions like TeamViewer equip companies with the right tools for precise and effective management of the company network.