| AR annotations: arrows, free-hand drawings, text to markers |
|
|
|---|---|---|
| File sharing |
|
|
| Optical Character Recognition (OCR) |
|
|
| Screenshot |
|
|
| Session recording |
|
|
| Session invite (SMS, E-mail) |
5 SMS/month |
|
| One click session request |
|
|
|
Real time information sharing & screen sharing
|
|
|
| Unlimited sessions |
|
|
|
Number of devices to connect from
|
3 |
3 |
| Simultaneous connections per user |
1 |
1 |
| 256 bit AES End-to-End Encryption |
|
|
| Two-factor authentication |
|
|
| Expert: Windows, macOS, iOS, and Android |
|
|
| Person needing help: iOS, Android |
|
|
| Person needing help: Smart glasses |
≤ 10 |
|
|
Service Case
|
|
|
| Connection Reporting, Call History |
|
|
| Connection Protocol |
|
|
| Connection Billing |
|
|
| Device management |
|
|
| Single-Sign-On (SSO) |
|
|
|
User Management
|
|
|
| Group sharing |
|
|
| Web API (general application programming interface) |
|
|
| Salesforce |
|
|
| ServiceNow |
|
|
| Microsoft Teams |
|
|
| ManageEngine |
|
|
| Ability to include customer terms & conditions |
|
|
| Mobile SDK (Software Development Kit) |
|
Available as Add-on |
| Conditional Access Router |
|
Available as Add-on |