知识库
TeamViewer (Classic)
Account
Installation
- Supported operating systems for TeamViewer (Classic)
Windows
macOS
ChromeOS
Modules
Remote control
- Connect via TeamViewer (Classic)
- Remote control a Mac
Connection methods
In-session features
- Access the Command Prompt via Remote terminal connection
- Data flow in connections
- Execute scripts during a remote session with TeamViewer (Classic)
- Record a remote session
- Remote Session Toolbar on Windows
- Remote Session Toolbar on macOS
- Transfer Files via the WebClient
- Transfer files
- Use Multi-Monitor Support
- Use key commands in sessions
- Use remote printing
- Use the Whiteboard in a remote session
Out-of-session features
Device management
- Add computers and contacts to your account
- Advanced Device Grouping
- Assign a device to your account
- Assign a settings policy to your devices
- Create a settings policy
- Custom Device Information
- Delete a group from your Computers and Contacts using API
- Delete devices in bulk
- Device Groups
- Managed Devices - General information
- Migrate a device to a Device group
- Migrate your devices
- Permissions management in Device Groups
- Share groups
- TeamViewer policy settings
- Unmanage devices in bulk
Company management
User management
Deployment
- Mass deployment on Windows - Overview (Legacy)
Mass deployment on Windows - User Guide (Legacy)
- Mass deployment on macOS
- Apply your customization to an installed module
- Download the MSI package
- Deploy TeamViewer via GPO
- Export settings for Host deployment
Mobile
Security
Best practices
Data Privacy Commitment
General information
Multi-factor authentication
- Activate two-factor authentication
- Deactivate two-factor authentication
- Disable two-factor authentication enforcement from company members
- Enforce two-factor authentication on company members
- FAQ on SMS Validation
- Remove two-factor authentication from company members
- Reset two-factor authentication on company members
- SMS Validation
- Security codes and apps for two-factor authentication
- Set up your TeamViewer account if two-factor authentication is enforced
Security features
Trusted Devices
Mobile
- Connections From Mobile to Mobile Devices
- Dashboard in connections to mobile devices
- TeamViewer mobile apps in a commercial environment
Android
- Remote control an Android device via attended access
- Remote control an Android device via unattended access
- Universal add-on for Android
- Allow the remote control of Zebra devices
- Allow the remote control of Zebra devices (via unattended access)
- Android Host
- FAQ : Remote control for Android
- Improved Android Apps
- Supported manufacturers for remotely controlling Android devices
- Touch Interactions vs Mouse Interactions on Android
iOS
Licensing
- License Activation Guides - Overview
License activation
- Activate your Business license
- Activate your Business license (for v11 and v12)
- Activate your Premium or Corporate license
- Activate your Remote Access license (TeamViewer (Classic))
- Activate your Remote Support Lite license
- Activate your Remote Support Pro license
- Activate your Remote Work Lite license
- Activate your Remote Work Pro license
- Activate your Remote Worker(s)
- Deactivate (remove) devices from the Business license
- Your trial period has expired
Payment
Purchase
Personal use
Subscription
Integrations
3rd Party Integrations
- Cherwell Service Management Integration - Installation and User Guide
- IBM MaaS360 Integration - Installation and User Guide
- Jira Cloud - Configuration Guide
- Jamf Pro Integration - Installation and User Guide
- MobileIron Integration - Installation and User Guide
- MobileIron Integration - Add TeamViewer apps to macOS Mojave accessibility
- Philips Monitor Integration - TeamViewer Host Installation and Assignment
- ServiceNow Integration - TeamViewer Remote Support
- Splunk Integration - Connection Reporting
- TeamViewer as Azure VM Extensions
- Zendesk Chat Integration - Installation and User Guide
- Zendesk Support Integration - Installation and User Guide
Core Integrations