TeamViewer DEX Intelligence

Combine the powers of edge and cloud AI to predict, intercept, and remediate IT issues before they frustrate users and require service desk support.

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HOW IT HELPS

TeamViewer DEX Intelligence multiplies IT’s impact by merging edge and cloud AI for fast, precise, and deeply-informed decisions and actions.

Tap into live End-User Computing insights to enhance digital employee experience and device performance without limiting scalability. TeamViewer DEX Intelligence helps Service Desk and EUC teams use edge and cloud AI to anticipate and resolve IT problems before they become IT friction. As a result, your users get smooth, personalized digital workplace.

Core features

Intelligent Sentiment

Digital Twin AI predicts, prioritizes, and resolves issues that will cause device friction and user frustration. This ensures unbroken, productive digital employee experiences, focuses your IT strategy on true user needs, and equips you with a new way to optimize IT operations across your enterprise.

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Intelligent Insights

Combine predictive, causal, and generative AI to analyze trends and locate root causes. You get deep, clear, and precise digital workplace insights that you can quickly and confidently act on to boost user uptime, improve operational efficiency, and remove friction from the digital employee experience.

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