TeamViewer Monitoring

To use TeamViewer Monitoring, the device you want to monitor must run one of the following operating systems:

Note: TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.

Windows

  • Windows 11 (22000 or higher) x64 / 10 (1607 or higher) x64 / 8.1 x64 / 7 SP1 (w/ extended security updates installed)
  • Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012
    • The antivirus software check is not available for server operating systems.

Note: 1E technology services currently only support the Windows operating system (x64).

macOS

Note: Apple silicon Macs are supported.

  • macOS 12 (Monterey)

Legacy macOS

The versions below are no longer actively supported, but they can continue to be used with TeamViewer Monitoring and TeamViewer 15.48.5 installed.

  • macOS 11 (Big Sur)

 

 

TeamViewer Asset Management

To use TeamViewer Asset Management, the device must run one of the following operating systems:

Note: TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.

Windows

  • Windows 11 (22000 or higher) x64 / 10 (1607 or higher) x64 / 8.1 x64 / 7 SP1 (w/ extended security updates installed)
  • Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012

macOS

  • macOS 12 (Monterey)

Legacy macOS

The versions below are no longer actively supported but can continue to be used with TeamViewer Asset Management and TeamViewer 15.48.5 installed.

  • macOS (Big Sur)