Our Documents

Need help? Have a look at our manuals and first steps documents.

User manuals

  • Manual for remote control

    All details about how to use TeamViewer for remote control

    Download

  • Manual for Management Console

    All details about how to use the TeamViewer Management Console

    Download

  • Manual for ITbrain

    All details about ITbrain™ | IT management platform

    Download

  • Manual for meetings

    All details about how to use TeamViewer for meetings

    Download

  • Manual for Wake-on-LAN

    All information about how to configure Wake-on-LAN with TeamViewer

    Download

First Steps

Select an application case, and we’ll show you how you can establish a connection in three easy steps

  • Spontaneous Support

    Control the computer of a partner as if you were sitting right in front of it

    Download

  • Instant meetings

    Instant online meetings with several participants

    Download

  • Computers & Contacts

    Manage your computers and contacts conveniently and connect to them with a click

    Download

  • Unattended Access

    Control unattended computers/servers or set up your home office

    Download

  • Schedule meetings

    Schedule and host online meetings

    Download

  • iPhone / iPod touch / iPad / Android / Windows Phone 8

    Control remote computers from your mobile device

    Download

servicecamp First Steps

  • Add staff

    Add staff agents to your common inbox

    Download

  • Change website URL

    Change the URL that was created based upon your email address.

    Download

  • Assign tickets

    Assign tickets to other staff agents

    Download

  • Create inboxes

    Set up inboxes for service request emails

    Download

  • Use topics

    Create and sort tickets into topics

    Download

  • Support via TeamViewer

    Manage your customers and provide support via TeamViewer

    Download

The software described can be downloaded free of charge: Download

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