FreeFree for personal use Non-commercial |
TeamViewer Remote AccessWork from Anywhere, Anytime Commercial |
TeamViewer BusinessOne seat, 1 session Commercial |
TeamViewer PremiumMany seats, 1 session Commercial |
TeamViewer CorporateMany seats, 3 sessions Commercial |
TeamViewer TensorNamed user based license Commercial |
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Granular Access Management to protect devices
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| 256 bit AES End-to-End Encryption |
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Trusted devices
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| Two-factor authentication |
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| Block – and Allow lists |
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| Cross-Device Access to desktops |
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Support for mobile devices (also mobile to mobile)
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Limited |
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Available as addon |
Available as addon |
Available as addon |
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| Connection to the following Operating Systems |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux |
Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon) |
Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon) |
Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon) |
Windows, macOS, Linux, Android, iOS, ChromeOS |
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Connection to Linux headless devices
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| Connection from the following Operating Systems |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
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TeamViewer web client
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VPN
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| Secure Unattended Access |
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| Remote Printing |
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Remote Sound
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Black screen & Block remote input
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| Wake-on-LAN |
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Proxy Support
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| Multiple monitor support |
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Remote Terminal
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Endpoint Protection (powered by Malwarebytes)
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Available as addon |
Available as addon |
Available as addon |
Available as addon |
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Endpoint Detection & Response (powered by Malwarebytes)
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Available as addon |
Available as addon |
Available as addon |
Available as addon |
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Assist AR Lite
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Available as addon |
Available as addon |
Available as addon |
Available as addon |
| VoiP, Video, Chat during remote control session |
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Switch sides
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Number of devices to connect from
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Unlimited |
Unlimited |
3 |
Unlimited |
Unlimited |
Unlimited |
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Concurrent connections (channels) included
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1 |
1 |
1 |
1 |
3 |
Not applicable due to license model |
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Number of concurrent sessions per concurrent user
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1 |
3 |
3 |
10 |
15 |
15 |
| Remotely Access & Control devices |
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Yes, to a specific number of devices (depends on license) |
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| Custom Branding |
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Remote QuickSteps
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Remotely install TeamViewer Host
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| Invite additional participant and session handover |
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| In-session automation/scripting (number of scripts) |
0 |
0 |
5 |
15 |
30 |
50 |
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File Transfer
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| File transfer queuing |
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Assign service cases to other technicians
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Service Queue
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| Service case creation per hour |
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0 |
10 |
15 |
45 |
60 |
| Service case notifications |
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| Service case chat |
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| Service case reporting |
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| Customer Satisfaction Rating |
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SOS Button
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UAC (User Access Control) support
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Terminal server support (connect into user sessions)
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| Record and playback remote sessions |
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Device access reporting
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User access reporting
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Connection billing
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| Upgrade concurrent connections (channels) |
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Max. 4 additional (total 5) |
Max. 7 additional (total 10) |
Not applicable due to license model |
| Device management |
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Managed devices
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3 |
Yes, number depends on license |
200 |
300 |
500 |
Yes, number depends on license |
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Licensed users
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0 |
1 |
1 |
15 |
30 |
Yes, number depends on license |
| Number of licenses manageable with one account |
0 |
1 |
1 |
1 |
1 |
Yes, number depends on license |
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Dedicated Connection Groups
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| Find nearby contacts |
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Group sharing
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| (Device) Policies – number of policies |
0 |
0 |
5 |
10 |
15 |
60 |
| Set device Policies via API |
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User management
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Customized device information
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| Create custom fields for Computers & Contacts list |
0 |
0 |
0 |
5 |
15 |
25 |
| Create Groups & Subgroups for Computers & Contacts list |
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| Mass deployment (MSI package – rollout TeamViewer via script) |
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Company Address Book
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MDM Essential
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Available as Add-On |
Available as Add-On |
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MDM Advanced
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Available as Add-On |
Available as Add-On |
Available as Add-On |
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MDM Enterprise
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Available as Add-On |
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Remote Device Monitoring
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Available as Add-On |
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Asset & Patch Management
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Available as Add-On |
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Asset discovery
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Available as Add-On |
| Enhanced Mass Deployment (on top of MSI package) |
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Conditional Access Router
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Yes, depends on license |
| Single-Sign-On (SSO) |
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| Auditability (Audit log and API) |
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SDK (Software development kit)
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Available as addon |
| REACH API (Remote Management, Mobile Device Management API) |
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Yes, depends on license |
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Tensor Agent
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Yes, number depends on license |
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Tensor Light Agent
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Yes, number depends on license |
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Remote Worker
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Up to 25 addon users |
Up to 25 addon users |
Yes, number depends on license |
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User Groups
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| Web API (general application programming interface) |
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| Web API rate limit |
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7.200 requests per 24 h |
14.400 requests per 24 h |
36.000 requests per 24 h |
48.000 per 24 h |
| Web Chat SDK |
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| Microsoft Intune |
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Available as ‘Enterprise integrations addon’ |
| Zendesk – Standard Integration |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
| Zendesk – Enterprise Integration |
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Available as ‘Enterprise integrations addon’ |
| Freshworks – Standard Integration |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
| Freshworks – Enterprise Integration |
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Available as ‘Enterprise integrations addon’ |
| Salesforce |
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Available as ‘Enterprise integrations addon’ |
| Atlassian JIRA – Cloud & Server Integration |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
| Atlassian JIRA – Data Center Integration |
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Available as ‘Enterprise integrations addon’ |
| Microsoft Dynamics 365 |
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Available as ‘Enterprise integrations addon’ |
| AppTec 360 EMM |
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Available as ‘Enterprise integrations addon’ |
| IBM Maximo |
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Available as ‘Enterprise integrations addon’ |
| Elo view |
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Available as ‘Enterprise integrations addon’ |
| Cherwell |
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Available as ‘Enterprise integrations addon’ |
| Microsoft Azure VM Extension |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
| ServiceNow – Standard Integration |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
| ServiceNow – Enterprise Integration |
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Available as ‘Enterprise integrations addon’ |
| Microsoft Teams |
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Available as ‘Enterprise integrations addon’ |
| Slack |
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Available as ‘Enterprise integrations addon’ |
| Sophos |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
| Zoho |
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Available as ‘Enterprise integrations addon’ |
| Microsoft Active Directory (SSO) |
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| ManageEngine |
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Available as ‘Enterprise integrations addon’ |
| JAMF |
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Available as ‘Standard integration addon’ |
Available as ‘Enterprise integrations addon’ |
| REACH API |
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Available as ‘Enterprise integrations addon’ |
| Okta (SSO) |
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| AD Connector (manual AD Sync) |
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| Tech Support via Phone |
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