TeamViewer Remote

(formerly TeamViewer Core)

Download the overview as PDF

Free

Free for personal use 

Non-commercial

TeamViewer Remote Access

Work from Anywhere, Anytime

Commercial

TeamViewer Business

One seat, 1 session 

Commercial

TeamViewer Premium

Many seats, 1 session 

Commercial

TeamViewer Corporate

Many seats, 3 sessions 

Commercial

Granular Access Management to protect devices
256 bit AES End-to-End Encryption
Trusted devices
Two-factor authentication
Block – and Allow lists
Cross-Device Access to desktops
Support for mobile devices (also mobile to mobile)

Limited

Available as Add-On

Available as Add-On

Available as Add-On

Connection to the following Operating Systems

Windows, macOS, Linux, Android, iOS, ChromeOS

Windows, macOS, Linux

Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon)

Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon)

Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon)

Connection to Linux headless devices
Connection from the following Operating Systems

Windows, macOS, Linux, Android, iOS, ChromeOS

Windows, macOS, Linux, Android, iOS, ChromeOS

Windows, macOS, Linux, Android, iOS, ChromeOS

Windows, macOS, Linux, Android, iOS, ChromeOS

Windows, macOS, Linux, Android, iOS, ChromeOS

TeamViewer web client
VPN
Secure Unattended Access
Remote Printing
Remote Sound
Black screen & Block remote input
Wake-on-LAN
Proxy Support
Multiple monitor support
Remote Terminal
Endpoint Protection (powered by Malwarebytes)

Available as Add-On

Available as Add-On

Available as Add-On

Endpoint Detection & Response (powered by Malwarebytes)

Available as Add-On

Available as Add-On

Available as Add-On

Managed Threat Hunting

Available as Add-On

Available as Add-On

Available as Add-On

Managed Detection and Response

Available as Add-On

Available as Add-On

Available as Add-On

Assist AR Lite

Available as Add-On

Available as Add-On

Available as Add-On

VoiP, Video, Chat during remote control session
Switch sides
Number of devices to connect from

Unlimited

Unlimited

3

Unlimited

Unlimited

Concurrent connections (channels) included

1

1

1

1

3

Number of concurrent sessions per concurrent user

1

3

3

10

15

Remotely Access & Control devices

Yes, to a specific number of devices (depends on Contract)

Custom Branding
Remote QuickSteps
Remotely install TeamViewer Host
Invite additional participant and session handover
In-session automation/scripting (number of scripts)

0

0

5

15

30

File Transfer
File transfer queuing
Assign service cases to other technicians
Service Queue
Service case creation per hour

0

10

15

45

Service case notifications
Service case chat
Service case reporting
Customer Satisfaction Rating
SOS Button
UAC (User Access Control) support
Terminal server support (connect into user sessions)
Record and playback remote sessions
Device access reporting
User access reporting
Connection billing
Upgrade concurrent connections (channels)

Max. 4 additional (total 5)

Max. 7 additional (total 10)

Device management
Managed devices

3

Yes, number depends on Contract

200

300

500

Licensed users

0

1

1

15

30

Number of licenses manageable with one account

0

1

1

1

1

Dedicated Connection Groups
Find nearby contacts
Group sharing
(Device) Policies – number of policies

0

0

5

10

15

Set device Policies via API
User management
Customized device information
Create custom fields for Computers & Contacts list

0

0

0

5

15

Create Groups & Subgroups for Computers & Contacts list
Mass deployment (MSI package – rollout TeamViewer via script)
Company Address Book
MDM Essential

Available as Add-On

Available as Add-On

MDM Advanced

Available as Add-On

Available as Add-On

Remote Device Monitoring

Available as Add-On

Available as Add-On

Available as Add-On

Asset & Patch Management

Available as Add-On

Available as Add-On

Available as Add-On

Asset discovery

Available as Add-On

Available as Add-On

Available as Add-On

Remote Worker

up to 25 Add-On Users

up to 25 Add-On Users

Web API (general application programming interface)
Web API rate limit

7.200 requests per 24 h

14.400 requests per 24 h

36.000 requests per 24 h

Web Chat SDK
3rd party Integrations

Available as Standard Integration Package (Add-On): FreshWorks Standard, JamF, JIRA Cloud, Microsoft Azure VM Extension, ServiceNow Standard, Sophos, ZenDesk Standard

AD Connector (manual AD Sync)
Tech Support via Phone

Definitions:
Unless otherwise stipulated herein below, capitalized terms in the Product Description shall have the same meaning as defined in the TeamViewer EULA.

Named User License: Under a Named User License, access to and use of the Product is limited to the specific individuals designated as Users. The right to use the TeamViewer Product is exclusively granted and bound to the Users. Group or shared logins are strictly prohibited. Re-assignment is limited to two (2) times per User per calendar year.

Add-On: Add-On refers to: (i) additional licensed items (e. g. Users, Endpoints, etc.) purchased to extend the scope of License; (ii) specific features and/or functionalities of the Product that may be activated by purchasing an additional Add-On License. Unless otherwise stipulated in the Contract, Add-On(s) will be added and co-termed to the existing Subscription License.

User: A User is a natural person first identified with a personalized login and designated by Customer to use the respective TeamViewer Product within the scope of the acquired License. Each User must at all times during the designation meet the requirements of an Authorized User in the meaning of EULA. The number of Users is subject to ordering and may be raised by order during the subscription. At least one of the Users must be designated as company administrator to manage the Users in the TeamViewer Management Console on Customer’s behalf.

Endpoint: An Endpoint is an internet-capable computing device (e.g., desktops, notebooks, tablets, smartphones, workstations, servers, point-of-sale terminals, printers or handhelds; examples not exhaustive and subject to the operating system requirements) designated by Customer to use the Services under the acquired License, regardless if in the effective use or not. The number of Endpoints is subject to the Product Description and may be raised by order.

Managed Devices: A Managed Device refers to a computing device assigned to a specific TeamViewer account or company profile in the TeamViewer Management Console and centrally managed by the company administrator.

Integration refers to the application that integrates the respective TeamViewer Product as embedded function of a third party solution or platform and enables Customer to use the TeamViewer Product via such third party platform or solution, for which Customer also needs additional license from the third party provider.