TeamViewer Core

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Here you will find a complete overview of all TeamViewer products and subscription plans, including the differences between the individual plans.

TeamViewer Core

TeamViewer Support & Work

TeamViewer Assist AR

TeamViewer Engage

TeamViewer Remote Management

TeamViewer

TeamViewer

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Features Offered

Free

Free for personal use

Non-commercial

Download for Free

TeamViewer Remote Access

Work from Anywhere, Anytime

Commercial

Buy now

TeamViewer Business

One seat, 1 session

Commercial

Buy now

TeamViewer Premium

Many seats, 1 session

Commercial

Buy now

TeamViewer Corporate

Many seats, 3 sessions

Commercial

Buy now

TeamViewer Tensor

Named user based license

Commercial

Buy Now

Security

Granular Access Management to protect devices

256 bit AES End-to-End Encryption

Trusted devices

Two-factor authentication

Block – and Allow lists

Platform Coverage

Cross-Device Access to desktops

Support for mobile devices (also mobile to mobile)

Limited

Available as addon

Connection to the following Operating Systems

Windows, macOS, Linux, Android, iOS, ChromeOS

Windows, macOS, Linux

Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon)

Windows, macOS, Linux, Android, iOS, ChromeOS

Connection to Linux headless devices

Connection from the following Operating Systems

Windows, macOS, Linux, Android, iOS, ChromeOS

Windows, MacOS, Linux, Android, iOS, ChromeOS

Windows, macOS, Linux, Android, iOS, ChromeOS

TeamViewer web client

Remote Access & Remote Work

VPN

Secure Unattended Access

Remote Printing

Remote Sound

Black screen & Block remote input

Wake-on-LAN

Proxy Support

Multiple monitor support

Remote Terminal

Remote administration and support

VoiP, Video, Chat during remote control session

Switch sides

Number of devices to connect from

Unlimited

Concurrent connections (channels) included

Not applicable due to license model

Number of concurrent sessions per concurrent user

Remotely Access & Control devices

Yes, to a specific number of devices (depends on license)

Custom Branding

Remote QuickSteps

Remotely install TeamViewer Host

Invite additional participant and session handover

In-session automation/scripting (number of scripts)

File Transfer

File transfer queuing

Assign service cases to other technicians

Service Queue

Service case creation per hour

Service case notifications

Service case chat

Service case reporting

Customer Satisfaction Rating

SOS Button

UAC (User Access Control) support

Terminal server support (connect into user sessions)

Record and playback remote sessions

Device access reporting

User access reporting

Connection billing

User and Device Management

Upgrade concurrent connections (channels)

Max. 4 additional (total 5)

Max. 7 additional (total 10)

Not applicable due to license model

Device management

Managed devices

Yes, number depends on license

200

300

500

Yes, number depends on license

Licensed users

Yes, number depends on license

Number of licenses manageable with one account

Yes, number depends on license

Dedicated Connection Groups

Find nearby contacts

Group sharing

(Device) Policies – number of policies

Set device Policies via API

User management

Customized device information

Create custom fields for Computers & Contacts list

Create Groups & Subgroups for Computers & Contacts list

Mass deployment (MSI package – rollout TeamViewer via script)

Company Address Book

MDM Essential

Available as Add-on

MDM Advanced

Available as Add-on

MDM Enterprise

Available as Add-on

Remote Device Monitoring

Available as Add-on

Asset & Patch Management

Available as Add-on

Asset discovery

Available as Add-on

Enhanced function for large enterprises

Enhanced Mass Deployment (on top of MSI package)

Conditional Access Router

Yes, depends on license

Single-Sign-On (SSO)

Auditability (Audit log and API)

SDK (Software development kit)

Available as addon

REACH API (Remote Management, Mobile Device Management API)

Yes, depends on license

Tensor Agent

Yes, number depends on license

Tensor Light Agent

Yes, number depends on license

Remote Worker

Up to 25 addon users

Yes, number depends on license

User Groups

Software integrations

Web API (general application programming interface)

Web API rate limit

7.200 requests per 24 h

14.400 requests per 24 h

36.000 requests per 24 h

48.000 per 24 h

Web Chat SDK

Microsoft Intune

Available as ‘Enterprise integration addon’

Zendesk – Standard Integration

Available as ‘Standard integration addon’

Available as ‘Enterprise integration addon’

Zendesk – Enterprise Integration

Available as ‘Enterprise integration addon’

Freshworks – Standard Integration

Available as ‘Standard integration addon’

Available as ‘Enterprise integration addon’

Freshworks – Enterprise Integration

Available as ‘Enterprise integration addon’

Salesforce