S-Klima supports customers with a telephone after-sales service to ensure that the units function perfectly and are quickly up and running again in the event of a fault.
Misunderstandings in telephone support for complex problems
High expenditure of time
Lack of overview of the customer‘s entire plant can make it difficult to find solutions
S-Klima relies on TeamViewer for efficient support. The result: faster fault diagnosis and elimination through direct access to the device PCs, as well as better communication through a shared view of the system on site.
Do you want to know more?
Are you interested in remote access solutions? We are happy to explain our approach.