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DEX Essentials

Solve IT issues before they escalate—with DEX Essentials

Keep employees productive and IT in control with real-time visibility, actionable insights, and automated remediation.

Unlock these benefits with DEX Essentials

  • Proactive problem resolution

    Fix issues before they affect employees.

  • Complete endpoint visibility

    Monitor performance, apps, OS, security, and networks in real time.

  • Streamlined IT operations

    Automate recurring tasks, cut ticket volume, and free up resources.

  • Employee experience at Its best

    Eliminate slowdowns, app crashes, and digital friction so employees stay productive and supported.

  • Proven value

    Lean IT teams save time and reduce costs from day one with measurable impact.

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Proactively manage what matters most

Whether it's sluggish devices, unstable networks, or app crashes, DEX Essentials monitors and remediates the most common sources of digital disruption.

  • Performance: Eliminate device lag before it affects output.
  • Applications: Spot and fix crashes across core tools.
  • Operating systems: Maintain stability without user interruption.
  • Security services: Ensure antivirus software, patching, and policies are running properly.
  • Networking: Resolve connectivity issues before users even notice them.

Choose your plan to support, see, and solve—with DEX Essentials

Scalable licensing for every team size.

Request a custom, DEX included license

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Real results. Real savings.

DEX Essentials delivers measurable business impact. Track avoided tickets, saved hours, and reduced costs directly in the Validation Dashboard.

Key ROI highlights

Validation dashboard

Quantifies tickets avoided, time saved, and cost reductions in real time.

Automation impact

Cuts up to 60% of routine IT workload, saving 8–15 hours per technician weekly.

ROI by business size:

100 endpoints

Small SMB

  • 90 tickets avoided 
  • 600 automations 
  • ~$4,905 weekly savings
400 endpoints

Scaling SMB

  • 1,440 tickets avoided
  • 9,600 automations
  • ~$78,480 weekly savings
1,000 endpoints

Mid-Sized SMB

  • 7,650 tickets avoided
  • 51,000 automations
  • ~$416,925 weekly savings

Core capabilities of DEX Essentials

Insights

Continuous monitoring of performance, applications, OS, security, and networks with actionable insights.

Remediation

Resolve issues at scale across devices with just a few clicks.

Automation

Eliminate repetitive manual work with one-click or policy-based fixes.

Validation

Demonstrate ROI by tracking remediations, avoided tickets, and cost savings.