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Features Offered

Free

Free for personal use

Non-commercial

Download for Free

TeamViewer Remote Access

Work from Anywhere, Anytime

Commercial

TeamViewer Business

One seat, 1 session

Commercial

TeamViewer Premium

Many seats, 1 session

Commercial

TeamViewer Corporate

Many seats, 3 sessions

Commercial

TeamViewer Tensor

Named user based license

Commercial

Connection to the following Operating Systems

Security

Granular Access Management to protect devices

256 bit AES End-to-End Encryption

Trusted devices

Two-factor authentication

Block – and Allow lists

Platform Coverage

Cross-Device Access to desktops

Support for mobile devices (also mobile to mobile)

Limited

Available as addon

Windows, macOS, Linux, Android, iOS, ChromeOS

Windows, macOS, Linux

Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon)

Windows, macOS, Linux, Android, iOS, ChromeOS

Connection to Linux headless devices

Connection from the following Operating Systems

Windows, macOS, Linux, Android, iOS, ChromeOS

Windows, MacOS, Linux, Android, iOS, ChromeOS

Windows, macOS, Linux, Android, iOS, ChromeOS

TeamViewer web client

Remote Access & Remote Work

VPN

Secure Unattended Access

Remote Printing

Remote Sound

Black screen & Block remote input

Wake-on-LAN

Proxy Support

Multiple monitor support

Remote administration and support

VoiP, Video, Chat during remote control session

Switch sides

Number of devices to connect from

Subject to limitation

Unlimited

Concurrent connections (channels) included

Not applicable due to license model

Number of concurrent sessions per concurrent user

Remotely Access & Control devices

Yes, to a specific number of devices (depends on lincense)

Custom Branding

Remote QuickSteps

Remotely install TeamViewer Host

Invite additional participant and session handover

In-session automation/scripting (number of scripts)

File Transfer

File transfer queuing

Assign service cases to other technicians

Service Queue

Service case creation per hour

Service case notifications

Service case chat

Service case reporting

Customer Satisfaction Rating

SOS Button

UAC (User Access Control) support

Terminal server support (connect into user sessions)

Record and playback remote sessions

Device access reporting

User access reporting

Connection billing

User and Device Management

Upgrade concurrent connections (channels)

Max. 4 additional (total 5)

Max. 7 additional (total 10)

Not applicable due to license model

Device management

Managed devices

Yes, number depends on license

200

300

500

Yes, number depends on license

Licensed users

Yes, number depends on license

Number of licenses manageable with one account

Yes, number depends on license

Dedicated Connection Groups

Find nearby contacts

Group sharing

(Device) Policies – number of policies

Set device Policies via API

User management

Customized device information

Create custom fields for Computers & Contacts list

Create Groups & Subgroups for Computers & Contacts list

Mass deployment (MSI package – rollout TV via script)

Video conferencing and collaboration

Chat on mobile devices

Number of meeting participants (Video/ VoIP)

No meeting included

Number of video streams per meeting or remote control session

Screen sharing

Schedule meetings

Record meetings

Meeting roles assignment (Organizer, Presenter, Participants)

Lock meetings with a password

Text chat

Enhanced function for large enterprises

Enhanced Mass Deployment (on top of MSI package)

Conditional Access Router

Yes, depends on license

Single-Sign-On (SSO)

Auditability (Audit log and API)

SDK (Software development kit)

Available as addon

REACH API (Remote Management, Mobile Device Management API)

Yes, depends on license

Tensor Agent

Yes, number depends on license

Tensor Light Agent

Yes, number depends on license

Remote Worker

Up to 25 addon users

Yes, number depends on license

Software integrations

Web API (general application programming interface)

Web API rate limit

7.200 requests per 24 h

14.400 requests per 24 h

36.000 requests per 24 h

48.000 per 24 h

Web Chat SDK

Microsoft Intune

Zendesk

Freshworks

Salesforce

Available as addon

Atlassian JIRA

Microsoft Dynamics 365

Available as addon

AppTec 360 EMM

Available through Support for Mobile Device addon

IBM Maximo

Elo view

Available through Support for Mobile Device addon

Cherwell

Microsoft Azure

ServiceNow Standard

ServiceNow Enterprise

Available as addon

Microsoft Teams

Sophos

Available through Support for Mobile Device addon

Zoho

Microsoft Active Directory (SSO)

PTC ThingWorx

Okta (SSO)

AD Connector (manual AD Sync)

Service

Tech Support via Phone

TeamViewer Pilot

Download the overview as PDF

Explore TeamViever Assist AR

Features Offered

TeamViewer Pilot

Named user license (Expert)

Available for renewal only

Session features

AR annotations: arrows, free-hand drawings, text to markers

File sharing

OCR (Optical Character Recognition)

Screenshot

Session recording

Session Invite (SMS, E-mail)

5 SMS/month

One click session request

Real time information sharing & screen sharing

Administration and support

Unlimited sessions

Number of devices to connect from

Connection(s) per user

Security

256 bit AES End-to-End Encryption

Two-factor authentication

Platform coverage

Expert: Windows, macOS, iOS, and Android

Person needing help: iOS, Android

Person needing help: Smart glasses

Remote administration and support

Service Case

Connection Reporting, Call History

Connection Protocol

Connection Billing

User and Device Management

Device management

Single-Sign-On (SSO)

Available through TeamViewer Tensor

User Management

Enhanced Mass Deployment (on top of MSI package)

Available through TeamViewer Tensor

Group sharing

Software integrations

Web API (general application programming interface)

Pre-built software integrations like MS Teams, ServiceNow, Salesforce

Available as Addon

Custom

Ability to include customer terms & conditions

Conditional Access Router

Available as Addon

TeamViewer Remote Management

Download the overview as PDF

Features Offered

TeamViewer Remote Management

Endpoint device based license

Monitoring & Asset Management

Monitor, track and patch your endpoints remotely through TeamViewer.

Starting from 5 devices

Remote Device Monitoring

Network Monitoring

Asset management

Patch Management

Remote Task Manager

Number of Device Checks

Unlimited

Number of Policies

Unlimited

Instant Alerting

Endpoint Protection

Protect your devices against malicious software.

Starting from 5 devices

Number of Security Policies

Unlimited

Number of Endpoint Scans

Unlimited

Automatic Updates

Active Ransomware Protection

Backup

Backup your files and folders safely to the cloud.

Starting from 50 GB

Number of Individual Backup Policies

Unlimited

Number of Backup Endpoints

Unlimited

Flexible Data Retention

Web Monitoring

Monitor, analyze, and improve the uptime and performance of your website.
Starting from 5 website monitors.

Uptime Monitoring

Page Load Monitoring

Transaction Monitoring

All numbers of endpoint devices, website monitors, and storage capacity can be requested also individually

TeamViewer Assist AR

Download the overview as PDF

Buy TeamViewer Assist AR Lite

Features Offered

TeamViewer Assist AR Lite

Named user license (Expert)

TeamViewer Assist AR Professional

Named user license (Expert) or
Endpoint based licensing (User)

Features available upon request – please contact sales

+1 800 638 0253 (Toll free) en

TeamViewer Assist AR Enterprise

Named user license (Expert) or
Endpoint based licensing (User)

Features available upon request – please contact sales

+1 800 638 0253 (Toll free) en

Session features

AR annotations: arrows, free-hand drawings, text to markers

File sharing

OCR (Optical Character Recognition)

Screenshot

Features available upon request – please contact sales

Session recording

Session invite (SMS, E-mail)

5 SMS/month

Real time information sharing & screen sharing

Administration and Support

Unlimited sessions

Number of devices to connect from

Features available upon request – please contact sales

Connection(s) per user

Security

256 bit AES End-to-End Encryption

Features available upon request – please contact sales

Two-factor authentication

Platform Coverage

Expert: Windows, macOS, iOS, and Android

Person needing help: iOS, Android

Features available upon request – please contact sales

Person needing help: Smart glasses

≤ 10

Remote Administration and Support

Service Case

Features available upon request – please contact sales

User and Device Management

Device management

User Management

Features available upon request – please contact sales

Group sharing

TeamViewer IoT

Download the overview as PDF

Features Offered

TeamViewer IoT

Named user and endpoint device based license

Monitoring

Starting from 3 devices

Remote Control (Screen, terminal, AppControl)

Starting from 3 devices

Edge Management (Assets and Inventory)

Starting from 3 devices

Rule Engine

Starting from 3 devices

Online Dashboard

Starting from 3 devices

3rd party Cloud support

Starting from 3 devices

IBM Maximo, Synology, q.beyond

TeamViewer Meeting

Download the overview as PDF

Features Offered

TeamViewer Meeting 50

Named user license

TeamViewer Meeting 100

Named user license

TeamViewer Meeting Company

Named user license

Participants

100

300

Organizer

50+ Free Local Dial-in Numbers

4K Screen Sharing

Mobile Apps

End to End Encryption

Give Remote Control

User Management

TeamViewer Tech Support via Phone

Shared Screen Recording

Reporting

VoIP & Phone Mix

HD Video

Up to 10

Mute All

Personal Meeting ID

Outlook Integration

Password Protection

Team-Chat

Operating systems

TeamViewer Engage

Download the overview as PDF