Customer Success: Danelec

Background

Cyprus headquartered Interorient Shipmanagement, Danish operational technology specialist Danelec Marine and mainstream IT remote access provider TeamViewer have completed extensive trials of a new low-cost, simplified vessel remote connection solution.

No stranger to maritime digitalization, Interorient uses analytical technologies to assist its teams in diagnosing potential issues and has deployed several new digital solutions in recent years, such as a paperless safety management module, which facilitates control and review of HSEQ, and electronic oil record books. Further initiatives have centered on crew welfare, including a new fleet personnel system where certificates, training and future vessel assignments can be monitored as well as an anonymous reporting app and a transparent Crew E-Appraisal system. 

Challenges

A key challenge for the Cyprus headquartered Interorient Shipmanagement is standardizing and reducing the cost of remote access and control on its managed vessels.

Solution

Combining the convenience and security aspects of TeamViewer with the VRS gives fleet managers new opportunities for remote actions or root cause analysis capabilities from shore.

Christos Ioannidis Head of Navigation and Electronics at Interorient

“We continue with initiatives for digitalisation and look forward to reducing more of the existing manual and paper processes.”