Press release August 13th 2020

TeamViewer Remote Management Introduces Web Monitoring

New web monitoring module monitors performance of websites and online shops

 

TAMPA BAY, Fla., August 13, 2020TeamViewer, a leading global provider of secure remote connectivity solutions, today announced the launch of a web monitoring module as part of its existing Remote Monitoring and Management solution.  The new TeamViewer Web Monitoring module offers extended functionality for website administrators and operators of online shops, as they now can monitor and remotely manage servers and check websites for accessibility and functionality, thus minimizing downtime and missed revenue.

In the U.S., consumers are expected to spend $709.79 billion on ecommerce sites in 2020 according to emarketer.  Successful ecommerce providers must measure and optimize the accessibility and performance of their online shops and offers.  The load times of websites and the smooth functionality of the online shops are critical to monitor when optimizing performance.  According to Google, the loading time influences the bounce rate and thus directly affects the conversion rate and search engine ranking.  The new TeamViewer Web Monitoring module monitors website performance, immediately notifies Webmasters of failures and helps to improve the end-user experience.

“With the TeamViewer Web Monitoring module as part of the ‘Remote Monitoring and Management’ solution, we offer an integrated service that now also enables the monitoring of your own online presence,” explains Frank Ziarno, director of product management at TeamViewer.  “Companies of all sizes are dependent on a functioning website, as nowadays it acts like a business card.  Many have also integrated a customer login or web shop.  It was therefore obvious to integrate website monitoring in addition to our functions such as workstation and server monitoring, patch management and virus protection.”

The new TeamViewer Web Monitoring module is a cloud-based solution that enables Webmasters to monitor their websites from anywhere, receive notifications when pages take too long to fully load, gain insights into load times and see which elements may be causing problems.  The frequency of load time audits and script-based automated tests or more complex processes like test purchases or customer logins can also be easily adjusted and the monitoring and uptime tests can be done from more than 30 worldwide locations, ensuring the end user experience is consistent no matter where they may be located.

Integrating Web Monitoring within the TeamViewer Remote Monitoring and Management gives organizations a single solution to monitor all of their IT systems: websites and ecommerce sites, servers, workstations, laptops, printers and much more.  TeamViewer Web Monitoring can be purchased as a module within Remote Monitoring and Management or as a stand-alone solution for those that only need to monitor website performance.  Existing TeamViewer Monitis customers will be transferred to the new platform.  For more information about TeamViewer Web Monitoring, go to https://www.teamviewer.com/en/remote-management/web-monitoring/.

 

About TeamViewer

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 500,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally. In 2019, TeamViewer achieved billings of around EUR 325 million. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer Germany GmbH
Jahnstr. 30
73037 Göppingen

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Phone: +49 (0) 7161 60692 410
E-Mail: press@teamviewer.com

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