When you’re providing tech support, it’s essential to have clear audio and video capabilities. Video and audio are both used during a remote desktop session to speak directly with the person who needs tech support.
TeamViewer™ remote access and remote conferencing sessions are supplemented with HD quality voice over IP calling solutions. Easily transition between remote control connections, presentations, and video calls for a more flexible working environment.
Feature Details & Supported Products
HD VoIP Audio Conferencing
Attending team meetings from your desk? Or maybe you’re remote and don’t have access to a local or toll-free number to call in? Not to worry! TeamViewer’s global network allows you to click a button and get on the call directly from your Wi-Fi connection with audio quality superior to voice networks.*
*Audio quality may deteriorate over slow internet connections.
Allows you to have face-to-face HD video conferencing from any computer enabled with HD webcams. You can conference with up to 300 participants. Multiple video conference participants are displayed in a tile view and you can zoom in to individuals by clicking on their tile. You can turn your video camera on and off at any time and have complete control over your privacy.
Crisp Streaming and Audio Quality
High-definition video conferencing is available for computers equipped with cameras and capable of capturing high-definition video. Powered by our latest innovations in data compression, TeamViewer provides crisp streaming video and clear audio allowing you to focus on the conversation and not on the technology.
Why waste time switching between programs for video and audio conferencing during your tech support? Build your brand on simplicity and trustworthiness with TeamViewer.
I’ve used TeamViewer to remotely control other people’s PCs for a long time. It’s the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it’s worth asking me to fix their technical problems.
GE Oil & Gas
TeamViewer has been such a game changer for our business. Thanks to TeamViewer, we can now launch remote sessions into customers’ systems, thereby reducing field visits and cutting down cost remarkably. I now feel like a hero.
Regional Tech Support Manager
TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more.
TeamViewer combines remote access and shared meeting features in a single secure app, and it hides most of its complexity under an elegant interface. It’s our top pick for remote access software for enterprise and corporate use.
TeamViewer stands out because our staff love using it. We haven’t found any other remote administration software that comes close. It’s able to adapt to a lot of different technical support issues, which keeps our customers happy.
Try TeamViewer at No Cost to You
Try our products risk free for 15 days. We will send you everything you need to get started immediately and enhance your team’s productivity.