Another important element to consider before buying remote support software is security. Today’s current tech climate requires greater focus be placed on watertight security and data privacy.
Working remotely outside of company firewalls can jeopardise your business’s security, so ensure that the software you opt for is fully secure.
Encryption is the number one security measure, which ensures all communication via a remote connection between server and client is protected.
Two-factor authentication is another feature that has essentially become an industry standard by adding an additional layer of security to the user login process.