Enterprise-grade security with TeamViewer Tensor

Engineered for security

Get 360° security for your remote support, access, monitoring, and management needs.

TeamViewer Tensor offers enterprise-grade security to protect your customers and colleagues. Learn how to stay secure, compliant, and in control of every incoming and outgoing connection in your organization.

Engineered for security

Overview

As enterprises embrace the freedom of cloud computing and hybrid work, remote support and access have become the key to supporting employees and managing device fleets distributed across the globe.

But this freedom is not without risk – wide-spread workforces can lead to widening attack surfaces, increasing the need for a remote connectivity solution that’s engineered with security in mind.

50% of organizations have experienced an increase in attacks in the past 12 months

Visualization of current and emerging threats in cybersecurity, from DDoS attacks and Spyware to Data Privacy and Crypto-jacking

36% of businesses have deployed remote support software to support hybrid work.*

50% of organizations have been the target of malicious attacks resulting in 1.5 billion breaches in IoT alone.*

$4.45 million is the average cost of a data breach. A cost that has grown 15% in the last three years.**

* Source: IDC | ** Source: https://www.ibm.com/reports/data-breach

Cybersecurity and emerging threats

Attack surfaces are expanded due to borderless offices. Distributed workforces that work from multiple locations, using multiple devices pose a threat to enterprises that are targeted on a regular basis.

The combination of the current threat landscape, the ongoing global digital transformation, and the shift to digital-first business models, means guaranteeing continuous operational capability has become a priority for businesses of all sizes.

Key security challenges

Our security framework

At TeamViewer, we understand the importance of driving business success through remote connectivity and establishing a framework for robust security posture. This framework is split into six layers:

Rules
The golden rules for ensuring a secure remote connectivity experience.
Configurations
Configuration parameters that involve security in general.
Risks
Potential risks that need to be safeguarded against.
Actors
The actors involved in or affected by security breaches.
Expectations
Setting expectations for a more secure remote connectivity experience.
Commitments
Establishing an organization-wide security posture.

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Secure and scalable remote connectivity for the enterprise

TeamViewer Tensor is engineered for the enterprise enabling companies to effectively mitigate the security challenges faced by a connected and distributed enterprise with set of benefits.

Key security benefits

In addition, TeamViewer also has remote management and monitoring capabilities that can further enhance endpoint protection (EPP), endpoint detection and response (EDR) and much more.

Tensor feature spotlights

Explore all features

Industrial-grade security

Today, enterprises rely heavily on remote connectivity to manage a majority of their IT operations. In addition, the rise of the distributed workforce and the adoption of work-from-home policies have led to a significant dependence on remote access and control capabilities. As a result, security is much more important now.

Built-in security

Password randomization
Trusted devices
One-time passwords
Smart card re-direct
Conditional access
Single sign-on (SSO)

Certified excellence

TeamViewer Professional Services

Unlock the potential of TeamViewer Tensor today

Leverage our expertise in deploying TeamViewer Tensor across your organization. Enable your IT departments to deliver industry-leading support experiences today.

Best practices review
Admin training
License set-up
User provisioning

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Spotlight

Engineered for security

Overview

50% of organizations have experienced an increase in attacks in the past 12 months

Cybersecurity and emerging threats

Key security challenges

Our security framework

Secure and scalable remote connectivity for the enterprise

Key security benefits

Tensor feature spotlights

Tensor feature spotlights

Conditional access

User groups and roles

Single sign-on

Multitenancy

Auditability

Industrial-grade security

Built-in security

Certified excellence

TeamViewer Professional Services

Unlock the potential of TeamViewer Tensor today

Customer success

Eyewear giant Specsavers leverages TeamViewer for the secure remote support of its 2,300 stores worldwide.

RTL Studios meets the increased demands on production processes with TeamViewer Tensor.

Pihlajalinna Oyj maximizes productivity in healthcare IT support.

Bühler relies on digital support processes with TeamViewer Tensor to support its plants and customers.

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Asia Pacific

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Engineered for security

Overview

50% of organizations have experienced an increase in attacks in the past 12 months

Cybersecurity and emerging threats

Key security challenges

Cyber attacks Cybercriminals and groups with malicious intent target enterprises on a daily basis to disrupt operations, steal business critical data and in some cases extort money.

Data breaches Data breaches can lead to fines, loss of reputation, financial losses, and legal risks now and in the long run.

Compliance Companies operating in certain industry verticals have an obligation to comply with various regulations to safeguard data.

IoT vulnerabilities As businesses increase their device fleets, attack surfaces become more accessible to hackers. IoT devices are especially vulnerable and can be exploited to gain illegal access to corporate networks to launch widespread attacks.

Remote work and BYOD Employees working remotely or on the move using unsecure networks pose a security risk which enterprises have to deal with in the era of borderless offices and flexible working styles.

Updates and patch management Ensuring all software, OS, applications, and devices receive the necessary updates to mitigate security risks can be extremely time consuming and challenging in a connected but distributed environment.

Third-party risk Third-party partners and vendors can inadvertently introduce security vulnerabilities in the connected ecosystem which can have a cascading effect on a digital supply chain comprising devices across the enterprise.

Human error Lack of security awareness is one of the chief causes for data breaches. This typically happens when company policies are not adhered to, and scams and phishing attacks have the space to break through successfully.

Cloud security The majority of companies today have shifted their workloads to the cloud. This means security of cloud environments are critical for protecting sensitive information from unauthorize access and data leaks.

Zero-day exploits Exploiting previously unknown vulnerabilities is another way whereby enterprises are left exposed until a fix becomes available.

Our security framework

Secure and scalable remote connectivity for the enterprise

Key security benefits

Secure & scalable support and access TeamViewer uses strong encryption protocols for secure connections between devices, minimizing the risk of unauthorized access and data breaches.

Encrypted data transfer All data transmitted through TeamViewer sessions is encrypted, safeguarding sensitive information from interception and ensuring enhanced security and privacy.

Multi-factor authentication (MFA) TeamViewer enhances access security by requiring additional verification steps, reducing the risk of unauthorized logins.

Audit trail and logging TeamViewer logs and records session activity, providing an audit trail of remote access actions, aiding in the detection of suspicious activities and facilitating compliance.

Device allowlisting Enterprises can define a list of trusted devices allowed to connect via TeamViewer, reducing the risk of unauthorized access from unapproved endpoints.

Patch management and updates TeamViewer keeps its software up-to-date with security patches, reducing the risk of exploiting known vulnerabilities.

Role-based access control Enterprises can assign specific roles to users with different access levels, ensuring that only authorized personnel can perform specific actions.

Cross-platform support TeamViewer's compatibility with various operating systems and devices allows secure remote support and access across the entire enterprise infrastructure.

Real-time endpoint protection, detection and response Ensure real-time endpoint protection, threat detection and proactive threat blocking that helps safeguard your digital ecosystems.

Compliance capabilities With security features aligned with industry standards and regulations, TeamViewer assists in meeting compliance requirements, bolstering the enterprise's adherence to security standards.

Tensor feature spotlights

Tensor feature spotlights

Conditional access

User groups and roles

Single sign-on

Multitenancy

Auditability

Industrial-grade security

Built-in security

Certified excellence

TeamViewer Professional Services

Unlock the potential of TeamViewer Tensor today

Customer success

Eyewear giant Specsavers leverages TeamViewer for the secure remote support of its 2,300 stores worldwide.

RTL Studios meets the increased demands on production processes with TeamViewer Tensor.

Pihlajalinna Oyj maximizes productivity in healthcare IT support.

Bühler relies on digital support processes with TeamViewer Tensor to support its plants and customers.

Please choose your region

SUGGESTED REGION

Americas

Asia Pacific

Commonwealth of Independent States

Europe

Middle East Africa