Hands-Free Augmented Reality (AR) Solution for the Automotive Industry

Digitalization at Your Fingertips with TeamViewer and RealWear

Industry tailored solutions can better help with your most pressing challenges across the entire value chain.

  • Empower your frontline workforce
  • Drive efficiency
  • Enhance productivity

Technological advancements are rapidly transforming the automotive industry. New capabilities such as autonomous driving and electric drivetrains are helping power the shift to shared-economy business models and behaviors including subscriptions, and car-and ride-sharing.

These changes affect both upstream and downstream operations and represent a clear call for re-orientation and re-alignment of the entire value-chain – from the existing manufacturing processes to the value-add between OEMs, suppliers, and dealers.

ABI Research Paper: Automotive Sector Complexities and the Role of Augmented Reality

Here’s How TeamViewer’s AR Solution in Collaboration with RealWear will Make Sure Your Company is Ready for This Transformation

TeamViewer Frontline is a fully integrated productivity solution platform. It improves work efficiency and simplifies processes for 80% of the automotive industry workforce – for those who work outside the office and away from desks.

Logistics Excellence – Transform Your Logistics Processes with Vision Picking

  • Use the power of AR for a multitude of logistics processes such as order picking, kitting, sequencing and more
  • Visually guide workers through processes and eliminate room for errors
  • Support JIT and JIS delivery to feed your production line
  • Connect to your backend systems and synch information in real-time

Operational Precision – Optimize Your Operations to Deliver Maximum Productivity

  • Enable workers to work hands-free with wearables
  • Support your workers with visual information like digital assembly instructions
  • Integrate quality assurance steps into your workflows
  • Improve frontline workers’ efficiency and accuracy with better knowledge transfer and guidance using AR

Efficient Collaboration – Digitize and Augment Key Business Processes between OEMs, Dealers, and Suppliers to Increase Efficiency

  • With AR-based remote support, service technicians can receive step-by-step guidance and real-time expert support
  • Discuss goodwill / claim requests directly and process them faster
  • Conferences between manufacturer, importer or national company and workshop
  • Remote support of the diagnostic computers
  • Investigation of serial damage to avoid recalls
So, How do You Know if Frontline is the Right Platform for Your Company?

Whether you are looking for a solution for your in-house factory operations or want to increase productivity for local dealerships, here are a few ways you could improve operations:


TeamViewer’s AR system provides a solution that is easily adaptable for the remote training of groups. The trainee has a hands-on experience that can be monitored and guided remotely by the trainer. These programs cut down on the time away from the dealer and the overall cost of training.


With RealWear equipment and TeamViewer Frontline, your employees can easily take a photo of a part that needs replacing and automatically send it for review. Many dealers lack computers for technicians so eliminating waiting time solves a big pain point.

Repairs & Maintenance

We enhance service technician productivity and retention by offering real-time remote connectivity via wearables (1st person view). By leveraging TeamViewer’s AR system and RealWear equipment, the remote support center can see what the technician is seeing and address many problems and approvals in real-time. This process used to take many days of back-and-forth communication.

Case Study: World Class After-Sales Service at BMW North America
With the help of remote assistance BMW NA is facilitating communication between mechanics and experts as well as reducing waiting times for their customers simultaneously.

Improving Automotive Operations with Augmented Reality (AR) Solutions

Frontline gives automotive companies the real-time info and critical knowledge they need to detect and solve issues – fast.

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