TeamViewer Backup is a powerful, user-friendly tool that simplifies safeguarding your data. With this application, setting up, managing, and restoring data from secure cloud servers is easy and flexible enough to handle various needs—whether you're responsible for a single department, multiple office locations, or even several clients. Everything is managed from a single dashboard in the Remote Management section of the TeamViewer Remote, making it effortless to keep track of all your backups and devices in one place.
The beauty of centralized management in the cloud is that your data is always within reach. You can recover files or entire systems from virtually anywhere, giving you peace of mind that your data is both secure and accessible whenever you need it.
This article applies to all TeamViewer Backup customers.
What is TeamViewer Backup?
TeamViewer Backup is a disk-to-cloud (D2C) backup service that safely stores your data offsite. By utilizing the highly secure Amazon Web Services (AWS), TeamViewer Backup leverages the latest technology to ensure that backups are always available and ready to be restored.
- Client-side, military-level 256-AES encryption prior to data transfer
- SSL-encrypted, end-to-end data transfer
- Data storage on 256-AES encrypted Amazon AWS S3 servers
- Data center locations:
- EMEA: Frankfurt, Paris, London, Dublin, Stockholm
- AMERICAS: Virginia (US), Montreal (CAN)
- APAC: Sydney, Tokyo, Mumbai, Seoul, Singapore
- ISO/IEC 27001:2005 certification for information security management systems and more
- Redundant data storage
How to access TeamViewer Backup
TeamViewer Backup can be accessed in TeamViewer Remote or via the web app on the Remote Management tab.
Note: To activate backup on a device, run backups, or restore files, the user needs to be a device manager and requires “Device administration” permission.
How to set a retention period for all device backups
The retention period determines how long versions of files in your backup are kept. Versions older than the set time period will be automatically purged. To set the retention period for all backups, select Retention period beneath Backup when on the Remote Management tab. On the right-hand side, click the drop-down to select the desired time frame.
How to access Backup devices
The Devices tab contains backups and backup information from all devices. Select the desired device name on this tab to open the Backup drawer. From here, you can view the currently applied policy and the backup information (including the schedule, selection, and usage) and run a new backup at any time outside of the scheduled backups. The Devices tab displays the following information:
- Device name
- Backup status
- Storage used (Total)
- Last backup date
How to restore from a device's backup
To access a device's backup, begin on the Devices tab of TeamViewer Backup. Select the three-dot menu to the device's left and select the available restore option. This will open a file tree directory containing all files backed up from the device.
Select the checkbox next to the desired files and select Restore in the upper right corner. In the new corresponding window, select where you want the files to be put.
Restore to this device
If selected, the options to restore to the original location or a new location will be presented. If a new location is desired, enter the full file path for the restoration. Select Restore to begin the restoration process
Restore to another device
If selected, first select the device where the files should be restored. In the next window, enter the full file path for the restoration. Select Restore to begin the restoration process
