Knowledge Base
Troubleshooting Asset Management installations
Last Modified 2025. aug. 13.
Certain hurdles may appear during the installation of TeamViewer Asset Management, preventing successful service implementation. The following article explains the requirements for successfully installing TeamViewer Asset Management.
The following article is for all TeamViewer Asset Management customers.
Note: Asset Management installs two components: Patch Management and Lansweeper. Successful installation requires both services to be deployed correctly.
Requirements
Below you will find all requirements for the successful installation of TeamViewer Asset Management.
Troubleshooting
The following section explains how to troubleshoot various components of TeamViewer Asset Management.
Note: Please do not modify or interfere with any TeamViewer service settings or Lansweeper configurations directly on your machines. This can break core functionality and prevent systems from operating or recovering correctly.