DEX Essentials
Stay in control with real-time visibility, intelligent automation, and measurable ROI all from a single dashboard.
Give IT teams the clarity and control they need to improve digital employee experience at scale. DEX Essentials combines experience intelligence, automation, and validation to help reduce friction, prevent recurring issues, and demonstrate IT impact—all from one single dashboard.
Continuously assess device and application behavior to identify patterns that indicate declining performance or experience quality. Address risks early to keep employees productive and systems reliable.
Define experience thresholds and trigger automated responses when issues begin to surface. Prevent repeat incidents and reduce disruptions before users need to ask for help.
Use condition-based and scheduled automation to handle routine fixes and maintenance tasks. Reduce operational overhead and allow IT teams to focus on strategic initiatives.
Execute remediations, scripts, and corrective actions remotely in the background—minimizing downtime while maintaining a seamless end-user experience.
Whether it's sluggish devices, unstable networks, or app crashes, DEX Essentials monitors and remediates the most common sources of digital disruption.
Scalable licensing for every team size.
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DEX Essentials connects automation and remediation with clear outcome tracking—so IT teams can see what’s prevented, what’s resolved, and what it saves.
* Estimates are calculated based on observed automation outcomes, prevented incidents, and standard IT support cost assumptions.
DEX Essentials connects visibility, action, and validation in a continuous loop—helping IT teams prevent issues, resolve problems faster, and prove the value of their work.
Understand what’s happening and what needs attention
Surface device issues across apps, OS, security, and networks. DEX Essentials turns experience data into clear, actionable insights so teams can identify risks and recurring problems early.
Key features
Fix issues quickly across devices
Resolve problems at scale with guided and one-click remediation. Execute scripts, manage processes, and correct common issues remotely—without disrupting end users.
What this enables
Remove repetitive work from daily IT operations
Automate recurring fixes and maintenance tasks using policy-based and condition-driven actions. DEX Essentials handles common issues automatically, reducing manual effort and freeing IT teams to focus on higher-value work.
Core capabilities
See the results and prove the impact
Track how remediations and automations translate into real outcomes. DEX Essentials provides clear visibility into resolved issues, avoided tickets, and estimated cost savings—helping teams understand what’s working and where to optimize.
How it works