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TeamViewer (Classic) can record remote control or meeting sessions (including sound, voice-over IP, video, and webcam images). Such recordings can be useful for training, quality control, and many other use cases. This article will walk you through recording a TeamViewer (Classic) session or meeting.

📌 Note: It is currently only possible to record outgoing sessions.

This article applies to all TeamViewer (Classic) users.

How to record a remote session

On Windows

Once a connection is made through TeamViewer (Classic) to another device, navigate to the remote control toolbar's Files & Extras menu and select Start session recording:

Once the recording is ended, a prompt will appear, allowing the recording to be saved:

How to set the session recording directory

It is possible to designate a specific folder to store all TeamViewer (Classic) recordings automatically. This means that the recording will automatically be saved at the end of the session (or when the recording is stopped).

📌Note: Recordings automatically saved will use the default file name format:

Device Name (Device ID)_[YYYY-MM-DD] [HH.MM]

To Enable this feature:

  1. Click the Gear icon (⚙) in the upper right corner of TeamViewer (Classic)
  2. Navigate to Advanced
  3. Scroll down to TeamViewer (Classic) options
  4. Type the desired folder path in the textbox for Session recording directory
  5. Click OK to save

How to enable auto-recording

It is possible to record all connections made from a device via TeamViewer (Classic) automatically. When set, the recording will start at the beginning of each TeamViewer (Classic) session automatically

To enable this feature:

  1. Click the Gear icon (⚙) in the upper right corner of TeamViewer (Classic)
  2. Navigate to Remote Control
  3. Check the box next to Start recording of remote control sessions automatically
  4. Click OK to save

On macOS

Once a connection is made through TeamViewer (Classic) to another device, navigate to the remote control toolbar's Extras drop-down. Hover over Record and then select Start:

Once the recording is ended, a prompt will appear allowing the recording to be saved:

How to set the session recording directory

It is possible to designate a specific folder to store all TeamViewer (Classic) recordings automatically. This means that at the end of the session (or when the recording is stopped) the recording will automatically be saved.

📌Note: Recordings automatically saved will use the default file name format:

Device Name (Device ID)_[YYYY-MM-DD] [HH.MM]

To Enable this feature:

  • Click TeamViewer in the top menu bar
  • Select Preferences from the drop-down

Once in the TeamViewer (Classic) settings:

  1. Select Advanced
  2. Scroll down to TeamViewer Settings
  3. Type the desired folder path in the textbox for Session recording directory
  4. Click Apply to save

How to enable auto-recording on macOS

It is possible to record all connections made from a device via TeamViewer (Classic) automatically. When set, the recording will start at the beginning of each TeamViewer (Classic) session automatically

To enable this feature:

  • Click TeamViewer in the top menu bar
  • Select Preferences from the drop-down

Once in the TeamViewer (Classic) settings:

  1. Select Remote Control
  2. Check the box next to Start recording of remote control sessions automatically
  3. Click Apply to save

On Linux

Once a connection is made through TeamViewer (Classic) to another device, navigate to the remote control toolbar's Files & Extras menu and select Start session recording:

Once the recording is ended, a prompt will appear, allowing the recording to be saved:

How to convert a recorded session

  1. Click on the three-line menu (≡) in the upper left corner of TeamViewer (Classic). Navigate to Extras and select Play or convert recorded session...
  2. Choose the desired .tvs file.
  3. The video clip will be played back in TeamViewer (Classic). You will have the usual options for playing a video file.
  4. In the recorded session window, click the Convert icon.
  5. Select the desired Codec and Resolution for the session recording. If audio is included, check the box to Include Audio
    • 📌Note: TeamViewer can only use the Codecs currently offered by the operating system.
  6. Click Convert.

Once the conversion starts, a progress window will appear. Once completed, a confirmation pop-up will allow you to open the containing folder or the file itself.

Convert to other formats

If you require a different format, for smaller video sizes, or for any reason, you can install additional encoders. A list of video codecs, such as “ffdshow” can be found at http://en.wikipedia.org/wiki/Video_codec.

After installation, the desired codec will appear in the Codec drop-down in the convert dialogue.