WS System

Customer Success Story

WS System

From order picking to assembly support to remote expert help – almost all TeamViewer Frontline platform solutions are in use.

Wassim Saeidi, CEO at WS System

We aimed for a fully integrated wearable computing solution that can be used across different business processes. TeamViewer was able to deliver.

WS System GmbH is a highly innovative automotive supplier located in Stuhr, Germany. The young company offers its industry customers component assembly and product packaging services. Innovation has been a fundamental part of the company’s DNA from the very beginning, and digitalization of business processes is a big part of it. Following this philosophy, WS System decided to improve its assembly processes with the TeamViewer Frontline solution xMake, where this success story began.

Challenges

Facing growing competition from low-wage countries, process quality is crucial for competitive assembly made in Germany. But error-free processes also need to be fast in order to meet high customer requirements. Finally, the solution needed to comply with high ergonomic standards that WS System upholds for employees. WS System not only needed a hands-free solution to optimize its assembly process, but also a solution that could simplify the training processes for new employees, easily scalable for other processes.

Solution

Within a few months, WS System adapted and implemented the TeamViewer Frontline hands-free make-by-vision solution xMake on two assembly lines. xMake has been fully integrated into their corporate IT landscape through an SPS interface. Each assembly step is now confirmed by external sensors such as scales, light sensors, buttons, or video object recognition allowing the quality assurance process to begin during assembly. Smart glasses now guide workers through assembly processes with an intuitive graphical user interface, with seamlessly integrated sensor-based step confirmation for hands-free working.

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