TeamViewer One

Definitions:

Unless otherwise stipulated herein below, capitalized terms in the Product Description shall have the same meaning as defined in the TeamViewer EULA.

Named User License: Under a Named User License, access to and use of the Product is limited to the specific individuals designated as Users. The right to use the TeamViewer Product is exclusively granted and bound to the Users. Group or shared logins are strictly prohibited. Re-assignment is limited to two (2) times per User per calendar year.  

Capacity-based License: The usage right granted to Customer as well as the calculation of license fees are based on the capacity of resources used, such as the amount of data processed or stored.

Device-based License: The right to access and use the Product is designated and tied to specific devices (Endpoint Device), such as computer or website monitor. The license fee is determined based on the total number of designated Endpoint Devices.Customer is  responsible for the management and control of remote connection access to its licensed Endpoint Devices. Unless otherwise stipulated in the Contract, the number of remote connections to the licensed Endpoint Devices  is not contractually limited; however, such use is subject to fair-use principles and may not materially degrade performance, circumvent technical safeguards, or impose unreasonable demand on the Service infrastructure.

Add-On: Add-On refers to: i) additional licenced items (e. g. Users, Endpoints, etc.) purchased to extend the scope of License; ii) specific features and/or functionalities of the Product that may be activated by purchasing an additional Add-On License. Unless otherwise stipulated in the Contract, Add-On(s) will be added and co-termed to the existing Subscption License.

User: A User is a natural person first identified with a personalized login and designated by Customer to use the respective TeamViewer Product within the scope of the acquired License.   Each User must at all times during the designation meet the requirements of an Authorized User in the meaning of EULA. At least one of the Users must be designated as company administrator to manage the Users in the TeamViewer Management Console on Customer´s behalf .

Endpoint: An Endpoint is an internet-capable computing device (e. g. desktops, notebooks, tablets, smartphones, workstations, servers, point-of-sale terminals, printers or handhelds; examples not exhaustive and subject to the operating system requirements) designated by Customer to use the Services under the acquired License, regardless if in the effective use or not.  The  number of Endpoints is subject to the Product Description and may be raised by order.

Managed Devices: A Managed Device refers to a computing device assigned to a specific TeamViewer account or company profile in the TeamViewer Management Console and centrally managed by the company administrator. 

Integration refers to the application that integrates the respective TeamViewer Product as embedded function of a third party solution or platform and enables Customer to use the TeamViewer Product via such third party platform or solution, for which Customer also needs additional license from the third party provider.

Unlimited: When used in reference to the licensed items such as Users, user accounts (Seats), or sessions, “unlimited” (or "no limitation") means there is no contractual cap imposed on the number of such licensed items  under the applicable License type, unless otherwise stated in the Contract. Nevertheless, such use remains subject to the technical limitations of the Service, which currently supports e. g. approximately 10,000 Seats without additional scaling. “Unlimited” is further subject to fair-use principles and does not permit any activity that materially degrades performance, circumvents technical safeguards, or imposes unreasonable demand on the Service infrastructure.