IoT Customer Success Story

SYS TEC electronics

Enabling Predictive Maintenance for SMEs

With the edge controller “sysWORXX CTR-700” from SYS TEC electronics, a manufacturing company can retrofit an older machine to record and process data. The insight delivered enables operators to identify malfunctions before they even occur and optimize maintenance intervals accordingly. However, the controller was originally designed to offer local data access only. To provide their end clients with remote machine monitoring, maintenance, and control capabilities, SYS TEC electronics now preinstalls TeamViewer IoT in their edge controllers.

Challenges

  • The SYS TEC electronics edge controller only allowed local access to machine and system data
  • To monitor their machines, operators had to be present on-site
  • Machine malfuntions and downtimes were hard to avoid because predictive maintenance couldn’t be supported by the edge controller

Solution

  • Through a TeamViewer IoT integration, SYS TEC electronics now ensures that their customers can retrieve real-time machine performance and status data from anywhere
  • The TeamViewer IoT dashboard enables machine operators to detect wear symptoms early on and plan the needed maintenance to proactively minimize and prevent costly downtimes
  • The integrated IoT capabilities make SYS TEC an attractive partner to machine manufacturers looking to offer predictive maintenance services to their end customers

Nadine Mensdorf, Head of Product Management, SYS TEC electronic AG

With TeamViewer IoT, we’re able to offer and implement the whole spectrum from remote monitoring solutions to predictive maintenance in an uncomplicated and timely manner.

About SYS TEC electronic

SYS TEC electronic is your premium provider of electronic services specialized in the development and manufacturing of customized electronic solutions for embedded systems and distributed automation. Founded in 1990, we have over 28 years of experience. Our company is located in Heinsdorfergrund near Reichenbach in Vogtland. With an annual turnover of more than 12 million euros, we develop and implement hardware and software solutions.

SYS TEC electronic

  • Sales: 12 million € (2017)
  • Number of employees: 126
  • Founded in 1990
  • Quality management: DIN EN ISO 9001: 2015

www.systec-electronic.com

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