Integration: TeamViewer & Microsoft Teams

Streamline and unify your IT support workflows by adding TeamViewer’s intuitive, secure remote support tools to Microsoft Teams.

With a TeamViewer integration, your IT technicians get instant access to remote control, augmented reality, AI-based troubleshooting and more, from within Microsoft Teams.

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Reasons to integrate TeamViewer and Microsoft Teams

By integrating TeamViewer and Microsoft Teams, your IT teams and your organization can:

Boost your IT team’s productivity, with streamlined, integrated workflows.
Improve end-user experience with advanced, in-session remote support tools.
Eliminate frustration with stable, responsive, and secure remote connections.

Cut wait times with invitations to remote support sessions.
Secure your integrated support sessions with market-leading encryption.
Guide support and collaboration in real time with augmented reality (AR).

Simplify and streamline compliance with automated remote support logging.
Offer 24/7/365 assistance with unattended support during off-hours.
Build your team’s business value, using a bespoke, AI-generated knowledgebase.

What you get with a TeamViewer-Microsoft Teams integration

When you integrate TeamViewer and Microsoft Teams, among other things you get:

Easy, fast installation and configuration with the TeamViewer integration app.
The ability to easily initiate remote support sessions within Microsoft Teams.
Advanced augmented reality (AR) for real-time, guided support.
A single, unified dashboard for all your support cases, open or historic.
An AI-generated case summaries you can query using Microsoft Copilot.
Auto-generated sessions summaries and logs, for reference and compliance.
Certified compliance with GDPR, HIPAA, ISO/IEC 27001 — and more.

Get started with TeamViewer for Microsoft Teams

TeamViewer and Microsoft Teams help IT professionals streamline and optimize the way they provide support, for faster resolutions and a better end-user experience.

Get started with TeamViewer and Microsoft Teams today: