Remotely Support Customers Directly from Your Microsoft Dynamics 365 Solution
Providing efficient, timely, and convincing sales demos and customer support is a major challenge in a typical environment where several solutions and teams often need to work together.
Microsoft Dynamics 365 lets your company break down data silos by unifying your CRM and ERP solutions. With the TeamViewer integration, customer support agents and sales representatives can now leverage Microsoft Dynamics 365 to connect remotely to their customers – anytime, from anywhere. Customize and optimize your sales and support workflows to solve issues faster, provide customers with live, on-screen guidance, or demo how a product would work on their environment.